HR Operations Specialist

About the role:

We’re seeking a HR Operations Specialist/HR Generalist. The ideal candidate will have excellent communication and organizational skills, 3 to 6 of experience. This role requires excellent interpersonal skills for working closely with key stakeholders across various departments.

Core Responsibilities:

• Employee Lifecycle Management
• • End-to-end ownership of employee records from onboarding to exit.
  • Ensure timely processing of joiner, mover, and leaver actions in HR systems (UKG).
  • Maintain accuracy in employee data and documentation in compliance with company and legal requirements.

• Policy Implementation & Compliance
• • Interpret and apply HR policies consistently across teams.
  • Ensure adherence to statutory and audit requirements (PF, ESI, gratuity, maternity, apprenticeship, etc., in India or relevant local laws).

• HR Systems & Process Management
• • Proficiency in HRIS (UKG knowledge would be an add on)
  • Create reports, dashboards, and data analytics to support decision-making.
  • Continuously identify and implement process improvement opportunities within HR Operations

• Employee Experience & Support
• • Act as a point of contact for employee queries on HR policies, benefits, and systems.
  • Ensure a consistent, professional, and empathetic employee experience.
  • Support employee engagement and communication initiatives.

• Payroll Coordination
• • Work closely with finance teams to ensure accurate inputs (attendance, benefits, deductions, variable pay, etc.).
  • Validate monthly payroll files and resolve discrepancies.

• Data Reporting & Analytics
• • Generate HR metrics and analytics (attrition, headcount, leave, cost-to-company reports).
  • Support HR audits and data integrity checks.

• Stakeholder Collaboration
• • Partner with HRBPs, Talent Acquisition, and Finance on operational deliverables.
  • Support global or regional HR initiatives and process transitions.

Expected Skills & Competencies:

• Strong attention to detail and accuracy.
• Solid understanding of HR policies, processes, and local employment laws.
• Analytical mindset with good Excel and reporting skills.
• Experience managing HR systems and process workflows.
• Excellent communication and stakeholder management skills.
• Discretion and integrity in handling sensitive data.

Behavioral Expectations:

• Proactive problem-solving and ownership of tasks.
• Ability to work independently while collaborating effectively with global teams.
• Continuous improvement mindset.
• Empathy and customer-centric approach in handling employee queries.

Why Join ePS

At ePS, you will be part of a global, collaborative, and forward-thinking team that is redefining what is possible in the packaging industry.

We foster an inclusive workplace where diversity drives innovation and every team member’s voice is valued. You will have the opportunity to make a real impact, helping our customers operate smarter and succeed sustainably.

Join us and help build the future of packaging technology.