HR Operations Specialist - Gateway Region YMCA

The Gateway Region YMCA is one of the leading nonprofit charitable organizations in the St. Louis metropolitan region, with a focus on nurturing the potential of every child and teen, improving health and well-being, and supporting and serving our neighbors. For more than 170 years, the Y’s mission has been to put Christian principles into practice through programs designed to build healthy spirits, minds and bodies for all. We do that by being the center of communities, serving more than 260,000 individuals annually through 25 traditional Y facilities located in St. Louis City, eight Missouri counties and six Illinois counties, as well as YMCA Trout Lodge and YMCA Camp Lakewood, the YMCA Community Development Branch, and our Washington University Campus Y Branch. We aspire to be a safe place by promoting belonging for all. We are a growing and exciting organization where you can flourish, and we would love for you to join us!

• Manage and track new hires through the new hire and onboarding process.
• Process background and reference checks for new hires.
• Perform data entry with a high degree of accuracy into Human Resources Information Systems (HRIS) and Learning Management Systems (LMS).
• Assist with developing and delivering various training modules as well as create reference materials for supervisors.
• Organize and maintain employee personnel files and records.
• Serve as the main point of contact for new hires as well as hiring managers to facilitate a smooth hiring process.
• Identify process improvements and assist with the development and implementation of refinements to key work processes.
• Escalate issues and recommend possible solutions to management and senior members of the Human Resources team for resolution.
• Participate and support Human Resources and Leadership Development Team initiatives to drive continuous improvement efforts.
• Provide outstanding and timely customer service, internally and externally, by responding to Human Resources Operations related inquiries via email, phone or workflow/business processes.
• Direct internal customers to Human Resources Operations resources, including training and reference materials and self-service tools.
• Develop strong relationships and collaborate with other sub-teams and team members within the Human Resources Department (Payroll, HRIS, Employee Benefits, Employee Relations, and Leadership & Development).
• Responsible for completing bi-weekly payroll adjustments.
• Log data in tracking system/database as required. Monitors workflow and enters/reviews/approves HR transactions, including but not limited to: new hires and personnel changes such as position and wage changes,separations, and promotions.
• Run various Human Resources Operations-related reports on a regular basis.
• Act as an expert resource regarding Human Resources policies and procedures. Provide appropriate support and timely follow up.
• Handle special projects as assigned.
• Perform all other duties as assigned.

The YMCA Welcomes a Diverse Workforce

Equal Opportunity Employer M/F/D/V

The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse.

• Bachelor’s Degree in Human Resources or other related field of study preferred.
• Human Resources work experience preferred.
• Strong skills in customer service, interpersonal communication, writing, and organization.
• Ability to handle confidential information with great sensitivity.
• Ability to work with limited supervision and high motivation.
• Ability to problem solve.
• Ability to work well under pressure, meeting multiple and sometimes conflicting deadlines.
• Strong computer proficiency (Microsoft and Google Office Suites and HRIS systems).

Full Compensation Package (when applicable):

• Health Insurance

• Dental and Vision Insurance
• 403(b) Retirement Savings
• Retirement fund of 12% per pay period after 2 years of full time employment
• 20% Discount on tuition at Missouri Baptist University
• Free household membership to YMCA nationwide
• Discounts on YMCA programs
• Discounts on YMCA Childcare