HR Operations Specialist (WA)Human Resources

Why Planned Parenthood?

Working at Planned Parenthood Great Northwest, Hawai’i, Alaska, Indiana, Kentucky is more than a job. It provides the opportunity to contribute to our powerful mission and perform meaningful work.

In healthcare services, this means a commitment to providing the absolute best in patient care and education. Our exceptional health center staff drives our mission forward by upholding our acclaimed customer service & confidentiality standards, and working to create a safe, judgement-free space for anyone seeking Planned Parenthood services.

About our HR Operations Specialist position

The HR Operations Coordinator supports the day-to-day execution of human resources operations by ensuring accurate administrative processes, compliant recordkeeping, and consistent coordination across HR systems. This position serves as a critical operational support to payroll processing, employee data management, and HR compliance activities, and serves as the initial point of support for human resources related support tickets.
The HR Operations Coordinator is highly detail-oriented, process driven, and trusted to handle highly confidential information with discretion. This role backs up payroll functions, audits and reporting, and ensures HR documentation is accurate, complete, compliant and well maintained in accordance with legal and organizational requirements.

What will you be doing!

Key Responsibilities:
Payroll, Timekeeping Support & Backup

• Serve as back up for bi-weekly payroll processing, ensuring accuracy and timelines when Payroll Specialist is unavailable.
• Update employee payroll records and perform calculations, including but not limited to: rate of pay, bonuses and other forms of compensation, union dues, time-of-balances, final payouts.
• Assist with resolving discrepancies in coordination with Payroll Specialist and managers.
• Collaborate with the Payroll Specialist and Benefit Specialist to ensure accurate employee including timesheets, tax withholdings and benefit deductions.
• Run payroll and union reports on a monthly and/or quarterly cadence, as applicable, and distribute to internal stakeholder(s).

HR Operations & Administrative

• Serve as the primary coordinator for HR operational processes including onboarding, offboarding, employee status changes and personnel file maintenance.
• Conduct and coordinate the I-9 verification process including timely completion, document review, reverification, record retention and monthly audit.
• Maintain accurate and up-to-date employee records in the HRIS and personnel files in compliance with record retention and accreditation requirements.
• Prepare HR correspondence, reports, and documentation as needed.
• Coordinate and create the internal HR newsletter including drafting content, gathering updates from HR and leadership, and employee resources in a clear and engaging format.
• Send new hires Acclimation Survey and separating employees Exit Interview.
• Facilitate employee recognition initiatives, including coordinating recognition activities, tracking milestones, and supporting engagement and morale efforts across the organization.
• Organize and track HR related invoices for review and approval.
• Other duties as assigned.

Employee Support & HR Ticket Requests

• Monitor and respond to incoming HR Tier 1 support requests via the HR ticketing system and shared inbox.
• Route requests to appropriate HR teams members and track resolution timelines.
• Identifying recurring issues and escalate to HR leadership, as needed.

Minimum Qualifications:

• High School Diploma, GED, or equivalent.
• A minimum of 2 years of directly related experience.

Preferred Qualifications:

• Experience with Dayforce

Salary Range:
Hawaii: $23.99 - $ 39.98 hourly
Alaska: $25.32 - $42.20
Indiana, Kentucky, Idaho: $22.65 - $37.76
Washington: $26.65 - $44.42

Position Type:
Full-time
This position is a union position.

Benefits Eligibility:
This position is eligible for PPGNHAIK benefits. As part of our total compensation, we provide a comprehensive benefits plan including medical, dental and vision plans, retirement, paid time off, short and long-term disability and life insurance. For additional information about our benefits program, please send an email to hre.contacts@ppgnhaik.org.

Other Information:
All new hires are strongly recommended to have the COVID-19 vaccination, including boosters. All new hires hired between September and April must present proof of receiving a current flu shot.
What we expect from you.

• That you adhere to our code of conduct, policies, procedures, and protocols.
• That you always demonstrate a high degree of professionalism.
• That you always support and model our customer service standards.
• That you value continuous learning and seek ongoing training and development.

Our commitment to diversity:
At PPGNHAIK, we’ve outlined our priorities and goals as we continue to cultivate and promote a diverse, equitable, & inclusive culture that champions dignity, care, and respect, and where employees feel welcomed and motivated to do their best. These priorities reflect our promise to support programs and initiatives that promote continuous learning and organizational development and discussions on DEI topics; provide internal developmental opportunities; and assess what more we can do to nurture a supportive and equitable work environment.
Equal Employment Opportunity
PPGNHAIK is an Equal Opportunity Employer. Equal Opportunity will be provided to all employees and applicants for employment on the basis of their ability and competence without unlawful discrimination on the basis of their race, color, ethnicity, national origin, gender, gender identity, gender expression, sexual orientation, religion, protected veteran status, marital status, age, disability, or any other status protected by applicable state or federal law.