HR Risk & Claims Specialist

Overview:

The HR Risk & Claims Specialist is a cross-functional role responsible for overseeing Workers’ Compensation claim management and ensuring workforce compliance across onboarding, leave administration, payroll alignment, and terminations.

This position plays a critical role in reducing organizational risk, preventing payroll and benefit leakage, and ensuring compliance with federal, state, and company policies. The role partners closely with HR, Safety, Payroll, and Operations to proactively audit workforce data, manage claims, and identify process gaps that create financial or legal exposure.

Approximately 50% of the role will focus on Workers’ Compensation claim oversight, with the remaining 50% dedicated to workforce compliance auditing and process integrity.

Transdev is proud to offer:

• Competitive compensation package of minimum $60,000 – maximum $75,000

Benefits include:

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 6 days
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-termdisability, voluntary long-term disability.

Responsibilities:

Workers’ Compensation & Safety Compliance (50%)

• Manage and track all Workers’ Compensation claims from injury through closure
• Serve as liaison between employees, Safety, Operations, insurance carriers, and legal partners
• Monitor restricted duty and return-to-work status
• Ensure payroll coding accuracy for employees on modified or leave status
• Maintain accurate documentation for legal and audit purposes
• Identify claim trends and partner with leadership to mitigate risk
• Track lost time, claim duration, and cost drivers
• Support claim investigations and documentation collection

Workforce Compliance & Payroll Auditing (50%)Payroll & Employment Status Audits

• Pull and analyze ADP/HRIS reports regularly
• Cross-reference employee status (active, inactive, terminated) for accuracy
• Identify discrepancies related to:
• Benefits deductions
• Leave status
• Payroll coding
• Termination timing
• Partner with Payroll to correct discrepancies proactively

Onboarding Compliance Audits

• Audit onboarding files for:
• I-9 completion and documentation

Pay rate accuracy

• Job coding accuracy
• Background and drug screen documentation
• Ensure timely and compliant system entry

Termination & Benefits Review

• Confirm timely system deactivation
• Ensure benefits termination and COBRA triggers
• Verify compliance with final pay requirements
• Audit offboarding documentation

Leave Tracking Oversight

• Audit FMLA and state leave tracking
• Monitor leave balances and payroll coding
• Ensure documentation compliance

Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred
• 3+ years of experience in HR, Workers’ Compensation, Safety Administration, Payroll, or Compliance
• Experience managing Workers’ Compensation claims required
• Experience with ADP, UKG, or comparable HRIS/payroll systems preferred

Knowledge & Skills

• Strong understanding of employment law and compliance requirements
• Knowledge of Workers’ Compensation processes and return-to-work programs
• Ability to analyze reports and identify discrepancies
• Strong attention to detail and process orientation
• Ability to handle confidential information with discretion
• Strong cross-functional communication skills
• Ability to manage multiple priorities in a fast-paced environment

Required Knowledge Skills and Abilities (KSAs):

• Must have good attention to detail and be able to quickly and concisely describe their thoughts;
• Capable of responding quickly and simultaneously to multiple scenarios;
• Adapt quickly to new and developing technology;
• Cross-functional verbal and written communication and issue escalation;
• Must be able to multitask multiple technologies, including communications devices and vehicle status systems
• Must be able to work specific shifts, including early mornings, evenings, and/or weekends.
• Excellent written and verbal communication skills; and
• Must be self-motivated and demonstrate good judgment, in fast-paced, high stress environments.

Physical Requirements:

• Must be able to work shifts or flexible work schedules as needed.
• The majority of work is performed indoors in a professional office environment or remote workspace with appropriate climate control and standard amenities.
• Duties are primarily sedentary and involve extended periods of sitting, typing, and computer use (approximately 90–95%).
• Must be able to operate a computer, telephone, and other standard office equipment as needed.
• Occasional movement such as walking, reaching, or bending may be required to retrieve files, attend meetings, or support onsite events.
• May be required to lift or carry office materials or equipment weighing up to 25 pounds occasionally.
• Vision requirements include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus for computer work and data analysis.
• Reasonable accommodations will be provided, in accordance with the Americans with Disabilities Act (ADA), to enable individuals with disabilities to perform essential job functions.

Pre-Employment Requirements:

• All candidates must successfully complete a pre-employment background check and drug screening in accordance with company policy.
• This position is considered non-safety sensitive; however, employees may be subject to random drug screening if required by project or client standards.
• Transdev is a Drug-Free Workplace and complies with all applicable laws regarding substance screening and workplace safety.
• Ongoing background monitoring may be conducted based on legal and contractual obligations unless prohibited by state law.
• Qualified applicants with criminal histories will be considered in a manner consistent with all applicable federal, state, and local regulations.
• If the position includes occasional travel or on-site responsibilities, a valid driver’s license and an acceptable driving record may be required.
• Applicants must be legally authorized to work in the United States without current or future employer-sponsored visa assistance, as per USCIS guidelines.

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev tooperate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. TransdevU.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by110,000 team members from around the world. As an operator and global integrator of mobility, we are driven byour purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable,and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch anoverview video

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us.jobs@transdev.com

Drug-free workplace:

Transdev maintains a drug-free workplace. Applicants must:

• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in

the U.S.).

• Successfully pass a pre-employment drug screen.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please review here: for CA Employee Privacy Policy.

Job Category: Administrative / Clerical / Payroll / HR / Accounting

Job Type: Full Time

Req ID: 7546

Pay Group: A3F

Cost Center: 560

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.