HR Services Representative

82249BR

Human Resources

Position Summary:

The HR Services Representative serves as a key resource for managers, employees, new hires, Associated Personnel, and Medical Staff Office Administration. This role supports onboarding and health screening needs, ensures accurate documentation, and facilitates a smooth employee experience. The HR Representative will also provide subject matter expertise to the HR Service Center and coordinate front desk and telephone support operations.

Key Responsibilities:

• Prepare, maintain, and track documentation related to onboarding and health screenings.
• Facilitate scheduling of appointments and assist employees with forms and inquiries.
• Conduct pre-employment meetings with new hires, collect required documentation, and process data entry into HR systems.
• Administer workflow of the AP SharePoint application, validate data submissions, respond to processing inquiries, and manage AP transactions in PeopleSoft.
• Maintain metrics for services provided.
• Act as a subject matter expert to the HR Service Center regarding AP and medical staff HR activity.
• Maintain Associated Personnel (AP) and employee records/files in compliance with HR policies and retention practices.
• Support processes related to worker's compensation, fit testing, medical documentation, and compliance requirements.
• Coordinate front desk and telephone support operations.

Required Qualifications:

• Associate’s Degree required; Bachelor’s Degree preferred.
• Minimum of 1 year in an office setting with experience in data entry and coordinating high-volume administrative processes; experience in a medical or HR setting preferred.
• Strong communication skills with the ability to interact across all levels of the organization.
• Ability to work independently and collaboratively as part of a team.
• Skilled at problem-solving with proficiency in Microsoft Office products.
• Customer service orientation, with the ability to handle sensitive information professionally and confidentially.
• Well-developed written communication skills and the ability to mediate and resolve issues effectively.

Boston Children’s Hospital offers competitive compensation and unmatched benefits, including flexible schedules, affordable health, vision and dental insurance, childcare and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.I

Full-Time

Regular

40

Boston

Human Resources

Part Remote/Hybrid