HR SSC

Who We Are

At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.

Our Global Reach

JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.

Learn more about who we are and what we do: https://corporate.jd.com/

What We Offer

Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.

About The Team

You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

1. Strategic Workforce Planning & Talent Strategy Conduct in-depth analysis of corporate strategy and business objectives to forecast talent demand. Develop integrated talent acquisition, development, and retention strategies, aligning recruitment channels and Learning & Development resources with organizational needs. Ensure proactive talent supply-demand alignment to enhance workforce agility and strategic impact. 2. End-to-End Talent Acquisition Excellence Optimize recruitment workflows, job profiling, and candidate assessment frameworks. Lead full-cycle talent acquisition, from sourcing to onboarding, while enhancing candidate experience. Partner with business units to prioritize critical hires, ensuring timely fulfillment of key roles through data-driven recruitment metrics. 3. Learning & Development (L&D) Framework Design a competency-based training ecosystem and curriculum matrix aligned with role-specific requirements. Deliver targeted skill development programs and career pathing initiatives. Measure training ROI through post-program evaluations, iterating content to boost employee capabilities, engagement, and operational efficiency. 4. HR Analytics & Operational Optimization Leverage HR analytics to monitor KPIs (e.g., time-to-hire, retention rates). Identify operational bottlenecks and implement data-backed solutions. Institutionalize best practices to refine HR decision-making and enhance process efficiency. 5. Cross-Functional Collaboration & Digital Transformation Partner with business, finance, and IT to digitize HR workflows and resolve talent supply-demand gaps. Foster internal/external talent ecosystems through strategic partnerships, enhancing cross-functional synergy and enabling scalable, agile HR service delivery.

At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Ready to apply?

Take the next step in your career, apply now and explore the opportunities we have to offer.