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Job Title: Learning & Development Officer
Department: Human Resources
Job Summary:
We are seeking a proactive and organized Learning & Development Officer to design, implement, and manage employee training and development programs. This role plays a key part in enhancing employee skills, improving performance, and supporting a culture of continuous learning across the organization.
Key Responsibilities:
· Identify training and development needs through job analysis, performance reviews, and consultations.
· Design and deliver effective training programs (in-person and online) aligned with organizational goals.
· Coordinate and manage onboarding programs for new employees.
· Evaluate the effectiveness of training sessions and recommend improvements.
· Maintain accurate training records and reports.
· Support career development planning and succession planning initiatives.
· Manage learning tools, platforms, and training materials.
· Collaborate with department heads and external vendors to ensure training relevance and quality.
· Promote a learning culture across the organization through initiatives and communication.
· Stay current with L&D trends, tools, and best practices.
Requirements:
· Bachelor's degree in Human Resources, Education, Business Administration, or a related field.
· 2+ years of experience in a training or learning & development role in Hospitality.
· Excellent communication, presentation, and organizational skills.
· Familiarity with e-learning platforms and Learning Management Systems (LMS).
· Strong analytical skills to assess training impact and effectiveness.
· Ability to work independently and collaboratively in a fast-paced environment.
We believe in fostering a positive, dynamic environment where everyone has the chance to grow and succeed. As part of our team, you’ll enjoy:
Job Type: Full-time
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