HRIS Administrator

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Job Summary

The HRIS Administrator role plays an integral role in the maintenance, development, optimization, and support of our Human Resources Information System (HRIS). This position serves as a technical point of contact for assigned functional areas and assists subject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities. Work with internal department leaders, and external vendors to configure the HRIS system, troubleshoot technical problems, forecast, propose solutions, and work on projects as needed by the end users. Recommends and implements new processes and technologies to increase overall efficiency and compliance within the HRIS.

Job Tasks

Administer and maintain the HRIS platform, ensuring system integrity, security, and performance. Keeping HR Managers and Director apprised of any concerns within system configurations or efficiencies (proactive and reactive)
Serve as the primary point of contact for HRIS-related inquiries, troubleshooting, and providing user support. Escalates issues as needed with HR Manager, Director and HRIS vendor to attain resolution of issue
Actively use HRIS community resources to engage in systems challenges and cases
Design, generate, and analyze HR reports and dashboards to support compliance, audits, and strategic planning
Communicate and collaborate with departments to implement system upgrades, enhancements, and integrations with HRIS
Conduct regular audits and supply summary to key stakeholders. Ensuring data accuracy and compliance with internal policies and external regulations
Work closely with Accounting and Payroll to ensure appropriate GL codes, Job Codes and further mapping and workflows are set up and functioning correctly
Develop and maintain documentation, including user guides, process workflows, and training materials specific to the HRIS
Perform HRIS trainings for end users
Communicate system upgrades to keep end users informed of changes that may impact their routine usage, prior to the change occurring
Train end users on the HRIS and best practices
Collaborate with HRIS key stakeholders on user permissions
Maintain agreed permission workflows, security profiles, groups, roles and all other layers of user authorizations
Work with department leaders to share and provide best practices, tips, and advice
Troubleshoot technical and configuration issues in the HRIS and physical equipment
Partner with Technical Services to ensure EE services are set up, managed and controlled effectively. Includes management of ID badge configuration and workflow
Identifies and recommends reasonable short and long-term goals and projects to increase overall efficiency within the HRIS
Partner with Human Resources Managers, Scheduling Managers, Controller and other departments on ongoing project efficiency as it relates to HRIS requirements
Partnering with Benefits Manager to ensure file feeds are set up correctly
Partner with Benefits Manager on file feeds, open enrollment, and leave of absence system setup
Collaborate with Payroll Team on system updates
Bi-weekly payroll support as needed
Keep and maintain audit records for system reports
Additional duties and responsibilities as required

Relationships (Internal)

All levels of Santa Cruz Seaside Company employees and Concessionaires.

Relationships (External)

Various vendors

Qualifications: Training and Experience

Required:

Bachelor’s degree in Human Resources, Information Systems, Business Administration, or a related field.

3+ years of experience working with HRIS systems (Specifically UKG Ready)

Strong analytical, forecasting, and problem-solving skills, with experience in HR reporting and data visualization.

Demonstrated proficiency in Microsoft Office Suit (Excel, Word, and Outlook)

Excellent communication and interpersonal skills

Preferred:

Experience with HRIS implementation, configuration, or upgrades.

Knowledge of HR processes including payroll, benefits, performance management, and recruiting.

Knowledge, Skills, and Abilities

Knowledge of Human Resources functions and systems.
Ability to maintain confidential files and information.
Ability to establish and maintain cooperative and effective working relationships with employees and managers.
Ability to work collaboratively as a part of a team.
Ability to supervise, train and evaluate the work of staff.
Ability to set priorities, perform multiple tasks and adjust to changing priorities.
Self-motivated, team-oriented, and capable of bringing out the best in others.
Excellent verbal and written communication skills.
Strong management, supervisory, and leadership skills.
Extensive knowledge of HR principles, procedures, and employment law.
Extensive knowledge of HRIS platforms.
Strong analytical and problem-solving skills.

Physical Requirements