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HRIS Product Specialist - 18-24 Month Project
SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.
In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
The anticipated salary range for this role is between $80,000.00 and $120,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.
Role Description
The SuccessFactors Employee Central Product Specialist will support the configuration, maintenance, and optimization of SAP SuccessFactors Employee Central, Onboarding, and Recruiting. This role focuses on system configurations, ensuring data integrity, assisting with system enhancements, and providing technical and functional support to HR teams. The position requires a foundational understanding of HR processes and HRIS systems.
Key Responsibilities
- Serve as system administrator for SuccessFactors Core HR modules (Employee Central, Onboarding, and Recruiting), including foundation data setup, mass data uploads, and troubleshooting/resolving system issues or bugs.
- Configure, test, and implement system updates, enhancements, and process improvements such as rules, workflows, form templates, and data models under guidance.
- Support HRIS data integrity by monitoring workflows and notifications and performing regular audits through ad hoc reports.
- Analyze SAP release notes for impact and coordinate related activities including scheduling business calls, configuration, testing, and documentation.
- Work closely with HR partners and HRIS team members to identify process improvement opportunities.
- Contribute to documentation of processes, guidelines, and job aids for end users.
- Support overall database integrity and maintain privacy and data security by understanding HRIS platforms, processes, and policies.
Technical & Professional Competencies
Demonstrate an understanding of continuous improvement tools, methodologies, and HRIS systems to effectively support HRIS accountabilities. Utilize technical acumen (Microsoft Power BI, Excel, Tableau, etc.) and manipulation of large data sets/databases to efficiently and accurately perform work and contribute to full‑cycle HRIS initiatives and/or ad‑hoc projects. Demonstrate growing awareness and understanding of employment/labor laws, regulations, and data privacy requirements to ensure full compliance.
Preferred Experience
- 3 years of experience in HRIS or HR technology support.
- Experience working with SAP SuccessFactors Employee Central, Onboarding, and Recruiting.
Preferred Technical Skills
- Understanding of SuccessFactors configuration and customization (templates, rules, workflows, data models).
- Proficiency in Excel and data mapping techniques.
- Strong communication and collaboration skills.
- Detail-oriented and proactive, with strong analytical, troubleshooting, and problem‑solving skills.
- Strong understanding of HR processes (Hire-to-Retire).
- Demonstrated experience analyzing and mapping complex business requirements through business requirement documents, process flows, and end‑user job aids.
- Understanding of employment/labor laws, regulations, and data privacy requirements to ensure full compliance.
Additional Requirements
SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.
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