HTH Chief of Staff

CHIEF OF STAFF

Hope Through Housing Foundation (HTHF)

Department: Executive
Reports To: Executive Director
Status: Full-Time | Exempt

ABOUT HOPE THROUGH HOUSING FOUNDATION

Hope Through Housing Foundation (HTHF) is committed to breaking the cycle of generational poverty by delivering high-quality, place-based social services for low-income families, seniors, and individuals living in and around National CORE’s affordable housing communities across California, Texas, and Florida.

We believe affordable housing is a launching pad—not a landing pad—and we partner closely with residents to build pathways to self-sufficiency, stability, and long-term opportunity.

POSITION SUMMARY

The Chief of Staff (CoS) serves as a senior strategic and operational leader, acting as a trusted advisor, thought partner, and force multiplier to the Executive Director. This role elevates the current Special Projects Manager function into a senior-level position designed to translate vision into execution, strengthen organizational alignment, and ensure the Foundation’s highest priorities are advanced with clarity and discipline.

Serving as an extension of the Executive Director, the Chief of Staff supports organizational strategy, manages operational cadence, drives cross-functional initiatives, and enhances overall organizational effectiveness as Hope Through Housing Foundation continues to grow in scale, complexity, and impact.

KEY RESPONSIBILITIES

Strategic Partnership & Executive Support

• Partner closely with the Executive Director to set organizational strategy and manage day-to-day operational priorities.
• Serve as a strategic advisor and accountability partner, helping prioritize initiatives and balance focus across high-impact work.
• Enable timely, well-informed decision-making by synthesizing information and presenting insights in clear, actionable formats.
• Act as an extension of the Executive Director by attending meetings, advancing decisions, and delegating work to appropriate leaders.
• Proactively identify organizational challenges and lead special initiatives that do not align neatly within existing departments.

Organizational Alignment & Operating Cadence

• Strengthen cross-functional alignment and collaboration across leadership and teams.
• Own and continuously improve the Foundation’s operating cadence, including leadership meetings, goal-setting processes, and quarterly and annual planning.
• Prepare and facilitate leadership meetings by setting agendas, providing strategic context, and ensuring follow-through on action items.
• Track progress against organizational goals and ensure accountability across teams.

Cross-Functional Leadership & Special Initiatives

• Lead high-priority, cross-functional projects from concept through execution.
• Streamline policies, procedures, and workflows to improve efficiency and scalability.
• Serve as a connector across departments, ensuring clarity of roles, consistent communication, and alignment with mission and strategy.

Board & Governance Support

• Support the Executive Director in all aspects of board engagement and governance.
• Coordinate board meetings, including agenda development, materials preparation, and post-meeting follow-up.
• Serve as a liaison between board members, committees, and staff as appropriate, maintaining professionalism, discretion, and confidentiality.

Culture, Confidentiality & Leadership Support

• Model and reinforce a culture of trust, accountability, and discretion.
• Uphold the highest standards of confidentiality and judgment when handling sensitive information.
• Support the Executive Director in fostering a values-driven culture centered on resident impact, equity, and collaboration.
• Perform other duties as assigned in support of organizational effectiveness.

SKILLS & QUALIFICATIONS

Required

• Demonstrated experience working closely with executive leadership and/or board of directors.
• Strong project management skills with the ability to manage multiple priorities simultaneously.
• Exceptional written and verbal communication skills.
• High level of discretion, judgment, and emotional intelligence.
• Proven ability to work cross-functionally and influence without direct authority.
• Strong alignment with HTHF’s mission and values; experience with affordable housing or social services strongly preferred.

• EDUCATION & EXPERIENCE
  Bachelor’s degree required; advanced degree preferred.
• 5-7 years of progressively responsible experience in nonprofit management, operations, strategy, or a related field.

CORE COMPETENCIES

• Strategic Thinking & Execution – Ability to translate organizational vision into actionable plans and drive execution across multiple priorities and stakeholders.
• Organizational Savvy – Demonstrated understanding of nonprofit operations, governance, and executive dynamics, with the ability to navigate complex organizational environments.
• Relationship Building & Trust – Builds strong, trust-based relationships with senior leaders, board members, and partners while exercising discretion and sound judgment.
• Problem Solving & Decision Making – Analyzes complex and ambiguous issues, exercises independent judgment, and recommends solutions aligned with organizational priorities.
• Communication & Facilitation – Effectively synthesizes and communicates information to executive and board-level audiences and facilitates productive leadership discussions.
• Attention to Detail with Big-Picture Perspective – Maintains operational rigor while ensuring alignment with long-term strategy and mission outcomes.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT

• Ability to sit, stand, walk, and use office technology for extended periods of time.
• Occasional travel to properties, leadership meetings, or partner engagements as needed.

FLSA STATUS

Exempt