Human Relations Supervisor

Description

Summary Objective

The purpose of this position is to ensure program policies and procedures comply with standards and regulations, manage training and outreach programs, lead discrimination complaint investigations and resolutions, and to supervise and evaluate personnel.
This class works under administrative supervision, developing and implementing programs within organizational policies and reports major activities to executive level administrators through conferences and reports.

Examples of Duties

ESSENTIAL FUNCTIONS

The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.

• Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.

• Coordinates, assigns and reviews work and establishes work schedules; maintains standards; monitors status of work in progress; inspects completed work assignments; answers questions; gives advice and direction as needed.

• Reviews program policies and procedures for effectiveness, compliance to standards and regulations and recommends changes.

• Conducts training needs assessments and develops and conducts training programs.

• Coordinate and manage diverse programs to ensure seamless operations and achievement of objectives.

• Prepare and delivers reports on program operations and completes special projects.

• Plans, schedules, and adjusts projects and work procedures to meet deadlines.

• Reviews the work and reports of subordinates to ensure compliance with policies and procedures and to ensure program objectives are achieved.

• Oversee employee selection, training, and evaluation; handle disciplinary actions and resolve employment complaints and grievances for assigned staff.

• Reviews and analyzes statements made by individuals and approves the drafting of a complaint or discrimination.

• Supervises and conducts investigations of discrimination complaints to determine their validity and recommends solutions to resolve grievances and disputes.

• Oversees the creation of probable cause letters and negotiated settlements in case of discrimination.

• Supervises and engages in community outreach events and initiatives to foster positive relations and program awareness.

• Supervises, oversees, and conducts investigations of complaints regarding discrimination in employment, housing, hate crimes and public accommodations.

• Exercises supervision over subordinate personnel.

• Performs related work.

Minimum Requirements

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• Bachelor’s degree in business or public administration, Communications, Industrial Relations, Pre-Law or related discipline.

• Four (4) years of affirmative action, equal employment opportunity, analytical compliance, or investigation experience, including one year of supervisory experience or an equivalent combination of education, training, and experience.

OTHER MINIMUM REQUIREMENTS

• Must possess and maintain a valid state driver’s license with an acceptable driving history.

PHYSICAL DEMANDS

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

• Meets regular and punctual attendance standards and any special needs of the position as determined by management, including mandatory overtime and performing related work.

• Travels to multiple locations to attend meetings and conduct field visits.

• Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

UNAVOIDABLE HAZARDS (WORK ENVIRONMENT)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

• None.

AMERICANS WITH DISABILITIES ACT COMPLIANCE

Louisville Metro Government is an Equal Opportunity Employer. ADA requires the Louisville Metro Government to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

STANDARD CLAUSES

May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of Louisville Metro Government.

This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

ESSENTIAL SAFETY FUNCTIONS

It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses.

Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed, and employees are properly trained.

• Medical
• Dental
• Vision
• Group Term Life
• Supplemental Life
• Accidental Death & Dismemberment
• Sick Leave
• Vacation
• Holiday Pay
• Bereavement Leave
• Kentucky Public Pensions Authority
• 457 Deferred Comp
• Voluntary Lifestyle Benefits
• Tuition Assistance
• Qualified Adult Benefits
• Childcare Assistance
• Free TARC Use
• Paid Parental Leave

• Vacation (pro rata)
• Sick Leave (pro rata)
• Holiday Pay (pro rata)

• Ineligible For Benefits

• Ineligible For Benefits

• Ineligible For Benefits