Human Resource Generalist

Job Summary: Works alongside Human Resource Director with administration of all human resource activities, including training, recruitment, benefits, compensation, record maintenance, and employee relations. Works closely with employees from onboarding through employee life cycle.

Duties and Responsibilities

• Manages the full recruitment and hiring process, including collaborating with managers to understand and define job needs and additional position details.

• Implements new hire orientation and employee recognition programs.
• Performs tasks required to administer a variety of human resource programs, including but not limited to compensation, benefits, leave administration, performance management, employee relations, and learning opportunities.
• Addresses employment-related inquiries from employees and supervisors, resolving some concerns in the absence of the HR Director, and referring complex and/or sensitive matters to the appropriate staff.
• Reviews, tracks, and documents compliance with mandatory and non-mandatory training. This may include anti-harassment training, management development, and certifications.
• Maintains compliance with federal, state, and local employment laws and regulations, including reporting of EEO-1.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Performs other duties as assigned.

Required Skills/Competencies

• Excellent verbal and written communication skills.

• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office and Google Suites.
• Proficiency with or the ability to quickly learn HRIS and talent management systems.
• Ability to work independently and as part of a team
• Adaptability and flexibility

Required Education and Experience

• Bachelor’s degree in Human Resource Management, or two or more years experience in HR, or any similar combination of education and experience.

• Must be proficient in the technical and functional aspects of HR software.
• Experience managing the full recruitment and hiring process, including onboarding
• Experience working with confidential material

Preferred Education and Experience

• Employee relations experience preferred

• Knowledge and experience with diversity, equity and inclusion
• Experience with ADP Workforce Now or similar HR software preferred
• PHR or SHRM-CP a plus
• Presentation and training experience including needs assessment, design, development and delivery preferred.
• Experience working in a non-profit arts organization is a plus.
• Knowledgeable about the music industry a plus
• Bilingual Spanish helpful

About Old Town School of Folk Music

Chicago's Old Town School of Folk Music (“OTSFM”) is the largest community school of the arts in the U.S. and a non-profit organization committed to celebrating American music and global cultures. Founded in 1957, Old Town School provides a wide range of music, dance, and arts courses to people of all ages, abilities, and backgrounds. Whatever one's interest, Old Town School provides broad access to more than 700 weekly class offerings, a broad array of private lessons, and over 400 concerts and community events per year.

Old Town School of Folk Music opened its Lincoln Square facility in 1998 and expanded in 2012. The Old Town School operates two campuses located in Chicago's Lincoln Square and Lincoln Park neighborhoods that include world-class concert halls, classrooms, an award-winning music store, and a music resource center. Online classes were introduced in 2020 and students from nearly every state and a dozen countries participated over the course of the pandemic. Children's classes are also held at several suburban satellite locations. More information is available at oldtownschool.org

Equal Employment Opportunity

OTSFM is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees. OTS strives to be an inclusive and equitable organization that is reflective of the diversity of the city of Chicago. We seek to recruit, develop, and retain the most talented people from a diverse candidate pool. This is critical to our success as a community focused organization.