Human Resource Generalist

SETTING

Pattison ID is a highly successful, North American Company growing organically and through ongoing acquisitions. It is one of the world’s largest sign and physical branding element companies, with seven (7) manufacturing facilities, eight (8) sales and operations offices and over 1000 employees across North America. Pattison ID has many segments, such as Signage, Architecture, Digital, Maintenance and Leasing.

The company is dedicated to absolute customer satisfaction and the ultimate quality in its products and services. The culture of the company is focused on performance and accountability and supports employee empowerment and development.

The company operates independently within The Jim Pattison Group, headquartered in Vancouver, and comprised of over 605 locations worldwide. The Jim Pattison Group is broadly based across the automotive, media, packaging, food sales and distribution, magazine distribution, entertainment, export, and financial industries. With sales of over $15 billion and more than 49,500 employees, the Jim Pattison Group is the second-largest private company in Canada.

OVERVIEW:

The HR Generalist role is designed to deliver operational, employee-centered HR support across our facilities while supporting the implementation of HR initiatives that strengthen the employee experience and promote talent retention.

This position requires a strong working knowledge of Human Resources practices, employment law, and employee relations, along with effective coaching and communication skills. The HR Generalist partners closely with leadership and the Senior Human Resources Manager to support managers and employees, address workplace concerns, and ensure HR programs and processes are applied consistently and effectively. The ideal candidate is adaptable, highly organized, emotionally intelligent, and motivated to provide practical HR guidance aligned with company objectives and business needs.

KEY RESPONSIBILITIES:

• Partner with the HR Director and Human Resources Manager to support HR projects and initiatives implemented at the facility.
• Provide day-to-day HR support to leadership and employees under the guidance of the Sr. HRM in areas including performance management, career development, employee relations, retention, and conflict resolution.

• Coach and guide Managers on the application of clear and consistent performance standards and HR policies.
• Support the Sr. HRM on HR projects such as policy updates, job profile development, and process improvements.
• Assist with UKG/Ultipro implementation activities, including change management support and employee training to promote adoption of new or revised processes.
• Apply working knowledge of employment laws and HR compliance requirements, escalating complex matters to the Sr. HRM as needed.
• Assist in implementing employee engagement initiatives to foster a respectful, inclusive, and positive work environment.
• Support the organization’s Objectives and Key Results (OKRs) initiatives.
• Participate in training, coaching, and employee development initiatives that reinforce company culture and high-performance practices.
• Coordinate with management on full-cycle recruitment activities, including job postings, screening, and onboarding support.
• Create and maintain employee records and master data in HR systems (payroll, benefits, timekeeping, etc.).
• Assist in evaluating recruitment sources and supporting employer branding efforts to attract and retain talent.
• Work directly with managers and functional leaders to ensure consistent delivery of HR programs, processes, and procedures.
• Support employee relations investigations, including documentation and follow-up, while maintaining confidentiality and professionalism.
• Perform all other duties as assigned.

Experience and Qualifications:

• Bachelor’s or College degree in Human Resources, Business Administration, or a related field preferred.
• Professional Human Resources certification (PHR, SHRM-CP) preferred.
• Educational background or experience in employment law and government compliance regulations is an asset.
• Minimum of 2 to 6 years of experience as an HR Generalist or HR Specialist, preferably in a manufacturing environment.
• Experience working with Ultipro/UKG or similar HRIS systems preferred.

Skills and Competencies:

• Strong verbal and written communication skills
• Intermediate to advanced proficiency in Microsoft Office Suite
• Excellent organizational and time management skills
• Ability to multi-task and balance competing priorities to meet deadlines
• Ability to build collaborative working relationships while maintaining professional boundaries
• Strong interpersonal skills with the ability to build trust with employees, managers, and external partners
• Demonstrated discretion, diplomacy, and respect for confidentiality
• Strong desire to learn and adapt in a changing environment
• Solid analytical and problem-solving skills with attention to detail and accuracy
• Working knowledge of employment laws and HR best practices
• Effective interpersonal, problem-solving, and coaching skills

Physical Demands:

The physical demands described here are representative of those required to successfully perform the essential functions of this role.

• Regularly required to sit and use hands to operate a computer, phone, and other office equipment
• Frequently required to talk, hear, and perform repetitive motions
• Occasionally required to bend, twist, and lift up to 10 pounds; rarely up to 25 pounds
• Vision requirements include close and distance vision

Qualifications:

Behaviors

Required:

• Enthusiastic – Shows interest and engagement in work
• Team Player – Works effectively as part of a team
• Detail Oriented – Completes tasks thoroughly and accurately
• Dedicated – Demonstrates commitment and integrity

Motivations

Required:

• Peer Recognition – Motivated by collaboration and positive feedback
• Self-Starter – Takes initiative with minimal supervision
• Ability to Make an Impact – Motivated by contributing to organizational success

Equal Opportunity Employer:

This employer is an Equal Opportunity Employer and complies with all applicable federal, state, and local employment laws. Applicants are encouraged to review the Know Your Rights notice from the Department of Labor.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.