Human Resource Generalist

Leading the Change in Youth Development

At Boys & Girls Clubs of King County, we are taking youth programming to a new level. We are a leader in youth development, providing a safe, affordable place for kids and teens during critical out-of-school time. Our Clubs offer life-changing programs and services to more than 26,000 youth throughout the greater Seattle area.

As the third largest major metro Boys & Girls Club organization in the United States, we have a rich 75 year history serving King County youth. If you are passionate about youth development, love to connect with people, have a proven track record of results with youth, and want to be part of an extraordinary team, Boys & Girls Clubs of King County is for you!

Opportunity Overview: Human Resources Generalist

Under the direction of the Chief Human Resources Officer (CHRO), the Human Resources Generalist supports day-to-day HR operations across designated client groups within the organization. This role is responsible for supporting employee relations matters, onboarding and offboarding activities, benefits and payroll administration, learning and development coordination, and maintaining accurate HR systems, files, and records in alignment with organizational policies and employment practices. The HR Generalist also assists with leave administration, compliance activities, performance management processes, and other recurring HR initiatives that support both employees and leaders throughout the employment lifecycle.

The Human Resources Generalist serves as a responsive and reliable resource for employees and leaders by providing timely guidance, strong customer service, and operational HR support in a fast paced, mission driven environment. The ideal candidate is collaborative, detail oriented, adaptable, and comfortable balancing administrative responsibilities with employee support while helping promote a positive and compliant workplace culture.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Employee Relations & Employee Engagement

• Manage employee relations matters for assigned client groups including workplace concerns, performance management support, policy interpretation, corrective action, and employee coaching while ensuring compliance with applicable employment laws and organizational policies.
• Conduct workplace reviews, fact gathering, and documentation related to employee concerns while partnering with HR leadership on more complex matters as needed.
• Provide day-to-day HR guidance and support to leaders and employees regarding organizational policies, procedures, and workplace expectations.
• Support leaders in addressing workplace issues in a fair, consistent, and timely manner that promotes accountability and a positive employee experience. Prepare documentation related to unemployment claims and other employment related matters for assigned client groups.

Leadership Development & Training

• Coordinate and support HR and leadership development initiatives.
• Facilitate onboarding and orientation activities for new hires while helping reinforce BGCKC’s mission, values, and workplace expectations.
• Support leaders with performance management processes, employee development conversations, and training related needs.
• Coordinate training logistics, communication, participation tracking, and facilitation support for leadership and employee development programs.
• Assist with development and distribution of training materials, resources, SOP’s, and employee communications.

Strategic HR Initiatives & Organizational Impact

• Coordinate and support HR and leadership development initiatives for assigned client groups.
• Facilitate onboarding and orientation activities for new hires while helping reinforce BGCKC’s mission, values, and workplace expectations.
• Support leaders with performance management processes, employee development conversations, and training related needs.
• Coordinate training logistics, communication, participation tracking, and facilitation support for leadership and employee development programs.
• Assist with development and distribution of training materials, resources, and employee communications.

HR Programs & Operational Support

• Support day to day HR operations for assigned client groups including onboarding, offboarding, payroll support, benefits administration, leave administration, and HR compliance activities.
• Manage HR processes and employee lifecycle transactions while maintaining accurate employee records and documentation.
• Utilize HR systems and technology to support HR operations, reporting, employee records, and administrative processes.
• Demonstrate working knowledge of HRIS systems; experience with Paycom is strongly preferred.
• Support implementation of HR programs, policy updates, and organizational initiatives across assigned client groups.
• Maintain confidentiality and ensure consistent application of HR policies, procedures, and employment practices.

Internal & External Collaboration

Internal: Maintain collaborative and mission aligned relationships with Club Service Center staff, Club leaders, employees, volunteers, and HR team members to support a positive employee and youth centered environment. Communicate regularly to provide HR support, share information, address workplace concerns, and help ensure policies, practices, and employee experiences align with BGCKC’s mission, values, and commitment to serving youth and communities across King County.

External: Maintain professional relationships with external vendors, benefit providers, community partners, and other stakeholders as needed to support HR operations and contribute to a positive and inclusive organizational experience.

Knowledge of:

• Working knowledge of HR principles and best practices, particularly in areas of compliance, employee lifecycle, and benefits.
• Familiarity with federal and state employment laws and regulations (e.g., FLSA, FMLA, ADA, ACA, COBRA, I-9, EEO).
• Understanding of payroll and benefits processes and how they integrate with HR systems and finance.
• Experience with Paycom or relevant HRIS strongly preferred
• Microsoft Office Suite, with strong working knowledge of Excel

Ability to:

• Articulate and promote the Boys and Girls Clubs mission and core values to diverse audiences.
• Define problems, collect data, establish facts and draw valid conclusions.
• Establish and maintain effective working relationships including customer service and strong oral and written communication skills and ability to write reports and business correspondence.
• Provide excellent customer service and communicate sensitive information in an appropriate manner.
• Conduct virtual and in person training for leaders and staff in HR related content.
• Communicate effectively, orally and in writing, including the ability to listen effectively. This includes explaining complex issues and applicable legal requirements, policies, and procedures to staff and leaders.
• Operate personal computer, including Microsoft Office Suite software applications.
• Operate specialized software applications, such as our HRIS that support the human resource management function.
• Use and adapt technology to improve the efficiency and accuracy of business processes.
• Educate employees on which benefits they are entitled to receive.
• Assist employees in choosing which benefits work for them and their families.
• Explain features and offer solutions of various policies to match the needs for each client’s situation.
• Good organization and attention to detail, professional presence, strong customer relations skills and ability to maintain strict confidentiality
• Ability to adapt to change and contribute to a positive, people-centered workplace culture.
• Ability to work both independently and collaboratively across HR, Finance, and leadership teams.

Education and Experience:

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred; equivalent combination of education and HR/administrative experience may be considered.
• 2–4 years of experience in human resources, benefits administration, or HR-related administrative support.
• Nonprofit or multi-site organization experience is a plus.

Licenses and Certifications:
PHR or SHRM-CP Certification Preferred.

HOURS: Full-Time, 40 hours per week

LOCATION: Hybrid schedule with four onsite days per week and one remote workday. Primary work location is the Club Service Center located at 16000 Christensen Road, Tukwila, WA.

TRAVEL: Occasional travel to Club locations throughout King County in support of assigned client groups and organizational initiatives.

SALARY: $80,000 – $85,000 annually, depending on experience and qualifications.

All offers are contingent upon passing a thorough background check including a National Criminal History Background check.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT:

The physical demands and characteristics of the work environment described here are representative of those occurring in the performance of the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Long periods of being in a stationary position; operating a computer and other office equipment; frequently moving to/from various work areas; frequently communicating by phone and email; frequently remaining in a stationary position during meetings, discerning meeting content, and exchanging accurate information; occasionally moves supplies and/or equipment weighing up to 20 pounds.

Staff in this position work in an office. The noise level in the work environment is usually low to moderate. Club site noise levels can be high. While performing the duties of this job, the employee is occasionally exposed to toxic or caustic chemicals (e.g. copier toner, correction fluid, markers).

DISCLAIMER:

This position description generally describes the principle functions of the position and the level of knowledge and skills typically required. It does not constitute an employment agreement between the employer and employee, and it is subject to change as the needs of the employer and the requirements of the job change.

Equal Employment Opportunity and Non-Discrimination

Boys & Girls Clubs of King County (BGCKC) is committed to equal opportunity for all employees and applicants. BGCKC does not discriminate with regards to hiring, assignment, promotion or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information or any other status protected under local, state or federal law.

In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to apply and to perform the essential functions of our positions.