Human Resources Aide - Records

The Human Resources Department Records Team (TRL-Transactions/Records/Leave) is seeking to fill a vacancy for a Human Resources Aide. This position will be responsible for supporting, reviewing, and processing personnel transactions for citywide departments.

Responsibilities include and are not limited to:

• Maintain records for all city employees.
• Review off cycle paycheck requests for separating employees.
• Answer phone and email inquiries; assist occasional walk-in customers.
• Utilize HRIS system to research and resolve inquiries.
• Perform arithmetic such as addition, subtraction, multiplication, and division.
• Audit and track I-9 documentation for compliance.
• Read, interpret, and explain citywide policies.
• Review written material for completeness and accuracy to ensure adherence to human resources guidelines.

The ability to:

• Communicate with customers, clients, or the public in person or by telephone.
• Compose written documents with clearly organized thoughts and proper sentence construction, punctuation, and grammar.
• Work cooperatively with others.
• Work under pressure to meet tight time schedules and deadlines, and handle significant problems and tasks which come up simultaneously or unexpectedly.
• Comprehend and make inferences from material written in the English language.
• Exercise sound judgment and establish priorities for own workload.
• Learn job-related material primarily through oral instruction and observation. This learning takes place mainly in an on-the-job training setting.
• Maintain confidentiality of personnel information.
• Move objects weighing up to 50 pounds short and long distances.
• Remain in a sitting position for extended periods of time.

Pay Range: $20.51 to $36.84 per hour.

Hiring Range: $20.51 to $33.41 per hour.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Internal Only: Please understand that this is pay grade 745. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.

• Promotions occur when the last two digits of the pay grade increase.
• Demotions occur when the last two digits of the pay grade decrease.
• Lateral transfers occur when there is no change to the last two digits of the pay grade.
• When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.

A comprehensive benefits package is offered which includes:

• for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 008 Benefits

• Two years of college majoring in public or human resources administration, industrial relations, psychology, or a related field.
• One year of experience as a human resources or administrative clerk.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
For information regarding pre-screening and driving positions,
• .
• The City job description can be found here.

The minimum qualifications listed above, plus:

• Experience with personnel transactions process.
• Experience with HR administrative responsibilities including using human resources management systems.
• Experience with proofing, auditing and analysis.
• Some experience with payroll and leave.
• Some experience interpreting and explaining HR policies and protocol.
• Some experience maintaining a records system.

Recruitment closes February 25, 2026. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

• Job interviews may be held by video or audio conference.
If you are in need of computer resources,
• for free options.
Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance.
• for more information.
• Explore other Employment Opportunities with the City of Phoenix.
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• If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939. You may also fill out and submit a Reasonable Accommodation Request Form.

Human Resources Aide, JC:05020, ID# 60763, 02/18/2026, USM, CM, Benefits:008

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.