HUMAN RESOURCES ASSISTANT (Pay Grade 20) Non-Union Classified

IMPORTANT INFORMATION

In accordance with the Merit System Rules and Regulations, an eligible list, which will be valid for a one-year period, and which will be used to fill vacancies during that period, is being established for this classification. Applicants on the eligible list will be certified in accordance with the Merit System and appropriate union contracts.

Candidates may submit online employment applications using the NEOGOV online application system available at https://www.governmentjobs.com/careers/nccde.

EXAMINATION PROCESS: The examination process for this posting may include an evaluation of training and experience, a written examination, a computerized exam, an oral board interview examination, a performance examination or any combination of the above in order to qualify applicants for placement on the eligible list. The eligible list will be used to fill vacancies that occur within the next year. The appropriate number of names on the eligible list as prescribed by Merit System Section 26.03.505 will be certified to the hiring department for consideration to fill the vacant position(s). New employees are generally hired at the starting salary and may be eligible for merit increases each year upon receipt of a satisfactory performance evaluation, up to the maximum salary.

JOB DESCRIPTION

GENERAL STATEMENT OF DUTIES: Performs para-professional and technical personnel work to assist in a variety of human resources functions; does related work as required.

DISTINGUISHING FEATURES OF THE CLASS: An employee in this class performs a variety of para-professional and technical human resources tasks. Under close supervision, this employee provides assistance in a variety of human resources and benefits administration activities and, as knowledge and experience are gained, performs tasks of progressively increasing difficulty. Work involves the exercise of judgement in the application of prescribed policies, procedures, and regulations. This is a confidential position dealing with sensitive labor relations matters. This employee is supervised by a designated supervisor.

EXAMPLES OF WORK: (Illustrative only)

• Conducts orientation sessions for new employees;
• Prepares and posts announcements of job openings and reviews applications for minimum qualifications;
• Performs varied research;
• Serves as liaison to employees, other departments, retirees, pensioners, agencies, vendors, insurance carriers, and union representatives relating to benefits administration, payroll records, leave and attendance, and similar matters;
• Represents New Castle County at job fairs and community events;
• Recruits and establishes eligible lists for entry-level positions, which includes administering written or computerized examinations;
• Scores examinations and calculates final results to include seniority and veteran's points and ranking on eligible lists;
• Assists in setting up and monitoring examinations, interviews, benefits information sessions, and training classes;
• Responds to requests for benefits and salary information;
• Collects, reviews, verifies, and tabulates data and prepares related reports, bulletins, tracking spreadsheets, performance measures and statistics;
• Audits, verifies, reconciles, adjusts, and processes payments for all billings for health insurance, dental insurance, life insurance, other benefit programs, the pension program, and other related billings;
• Reviews, audits, and reconciles related deductions for the County payroll and the pension payroll;
• Maintains personnel records, benefits information, data base information, and other related files on a computerized payroll/human resources system;
• Enters all new and rehired employee data in the system for full-time, part-time, regular, temporary and seasonal employees to include personal data, job and compensation, benefit program, emergency contacts, tax withholdings, union dues deductions, employee review dates, photos and drivers' licenses;
• Processes promotions, demotions, transfers, reclassifications, account code changes, performance reviews, pay increases and other data changes in the system;
• Updates content and documents on the County website and intranet portal as needed;
• Monitors and maintains all benefits enrollment, participation, and cancelation activity in accordance with rules, regulations, policies, procedures, the Merit System, and labor contract provisions;
• Participates in special projects;
• Assists the Chief Human Resources Officer on special projects, as needed;
• Researches problems in an assigned area and makes recommendations to resolve such matters;
• Assists in labor relations activities through research, analysis of data, preparation of reports, investigation of grievances and complaints, and collection and preparation of data for negotiations;
• Answers inquiries and prepares correspondence in accordance with established procedures;
• Assists in maintaining and transmitting current policies, pay plans, class specifications, and other personnel and benefits-related material;
• Carries out federal regulations relating to benefits, attendance and leave, and other human resources functions and ensures compliance with such regulations;
• Collects, prepares, and inputs information for the computerized information system and runs reports and queries of data;
• Calculates revised employment dates for employees returning from leave and hours conversions for employees changing workweeks;
• Reviews requests for final payout for accuracy and final deductions and reconciles discrepancies with timekeepers;
• Supports various boards and committees to include scheduling and recording meetings, posting agenda, and composing and distributing minutes;
• May provide general office support functions such as answering telephones, directing and assisting callers, and opening and distributing mail;
• Promotes an ongoing attitude of dedication to excellent public service and ensures that external and internal customers are provided with the highest quality of service;
• Operates a personal computer, and other related equipment in the course of the work.

CONTACT INFORMATION

Laura McDermott
Human Resources Technician
Laura.McDermott@newcastlede.gov

Health Insurance: Starts the first of the month following a 60-day waiting period from the date of hire. Charges for coverage vary depending on type and level of coverage chosen. The following plans are currently available through Highmark (Comprehensive 80% Plan; a PPO (Preferred Provider Organization) and an EPO (Exclusive Provider Organization) and Aetna (Open Access HMO.) Deductibles and co-pays may also apply.

Dental Insurance: Starts the first of the month following a 60-day waiting period from date of hire. Currently, there are two PPO options and an HMO option. Charges vary depending on type and level of coverage chosen.

Sick Leave: Accumulates at the rate of one day for each completed month of service, beginning after the first full month of employment.

Vacation: Vests on December 31 of the calendar year preceding the vacation year. Vested vacation is to be used in the 12 months following the vesting date. Employees are entitled to vacation as follows:

• - 1 day for each completed month of service to a maximum of 10 days
1 – 4 years of service
• - 10 days of vacation
5 – 9 years of service
• - 15 days of vacation
10 – 14 years of service
• - 20 days of vacation
15 years of service
• - 25 days of vacation
15+ years of service
• - 25+ days of vacation (an additional day for each successive year of service)

Holidays: 13-1/2 paid holidays per year (1/2 day on Christmas Eve).

Life Insurance: Provided by the County in the amount of one and one-half times your salary. Minimum benefit - $50,000; Maximum benefit - $200,000.

Pension: Employee contributory amount of three percent of base salary to defined benefit plan. County will make a non-elective contribution of one percent of base salary to defined contribution account. In addition, the County will also make an annual matching contribution of one hundred percent of employee's contribution, up to a maximum of two percent to defined contribution account. 10-year vesting.

Deferred Compensation Plan:
Optional employee contributory plan available.

Additional Benefits: Salary increases each year dependent upon appropriate negotiated increase and/or merit increases; Credit Union, Blood Bank, Sick Leave Bank (after two years of service), Fitness Center, and an Employee Assistance Program are all benefits available to employees at no cost.

Supplemental Benefits: Flexible Spending Accounts (medical reimbursement and dependent care), additional life insurance, vision, group accident, group hospital indemnity, group disability, and critical care insurance are also available at an additional cost to the employee.

Union Affiliation: Some positions are affiliated with a local bargaining unit, and, therefore, will require a monthly dues deduction ranging from $23 to $46.65 per month.

Special Note: The above benefits are subject to change. For detailed information on any of the above, contact the Office of Human Resources at (302) 395-5180.

Revised: 12/15/15