SUMMARY:

The Human Resources Assistant is responsible for providing customer service to all walk-ins and triage daily customer service issues in person and / or on-line. Duties include but are not limited to onboarding new employees, data entry, report generation, verifying invoices and time records and filing, sorting / opening, and distributing the mail, scheduling meetings, providing administrative support to HR Team members and ordering supplies. This individual must be able to function effectively in a fast-paced environment.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Supports and implements the organization’s vision, mission and values.
• Determines priorities and method of completing daily workload to ensure that all responsibilities are carried out in a timely manner.
• Performs all job functions in a professional and courteous manner. This includes answering phone calls, fax and email inquiries timely, and providing excellent customer service to internal and external customers.
• Experience with Paycom.
• Reviews resumes/applications and pre-screens applicants to effectively fill open positions. Updates recruitment applicant log as needed.
• Assists with data entry of all employee related transactions.
• Assists with all employment verification requests and other employment reporting for the Employment Development Department, Q/A – credentialing / privileging, HRSA / grants, etc.
• Generates various HR related reports as requested and ongoing.
• Assists with recruitment activities: tracking / logging applicant data, scheduling interview appointments for hiring managers.
• Sorts, distributes, copies and files as needed for management of employee records and mail or correspondence.
• Verifies and reconciles invoice payments, temporary personnel timesheets, and special accounts for the department credit card and other billing statements as requested.
• Provides customer service to all walk-ins and triages daily customer service issues thru walk-ins and online application inquiries timely and courteously. Assists internal HR staff as necessary.
• Uses discretion and judgment in handling highly sensitive legal and management issues. Interacts with staff and outside vendors and consultants courteously and professionally.
• Complies with organizational policies and procedures
• Performs all other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE:

• Minimum of High School graduate or GED equivalent.
• Two years of Human Resources related experience and BA or BS Degree preferred.

LANGUAGE SKILLS:

Ability to read and interpret documents, such as policies and procedures, benefits information, benefit surveys, board minutes, routine mail, simple contracts, and instruction manuals. Ability to compose routine reports and correspondence. Ability to speak effectively with employees, visitors and management.

MATHEMATICAL SKILLS:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and the ability to apply concepts of basic algebra and geometry.

REASONING ABILITY:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to apply common sense to daily situations that arise. Ability to make decision and execute timely in order to produce a positive outcome.

OTHER SKILLS AND ABILITIES:

• Ability to organize and prioritize work with minimum supervision.
• Proficiency with computer applications such as Microsoft Office, Paycom, HR/Payroll technology and online collaboration tools.
• Ability to work as an effectively in a team setting.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel and reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance, stoop, kneel, crouch, or sit. The employee must frequently lift and/or move up to 10 pounds and occasionally life and/or move up to 30 pounds. The employee is occasionally required to ascend and descend one flight of stairs. Specific vision abilities required by the job include close vision, color vision, and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is often low. However, there are many times when there is a high ambient background noise of phones and multiple conversations. Must be able to screen out the background noise to concentrate on the work at hand.