Human Resources Associate

Welcome to Tower EV

(Human Resources Associate)

We are delighted to have you show an interest in joining our team as an Human Resources Associate at Tower EV. We are dedicated to revolutionizing transportation by providing premium eco-friendly ride-sharing services to our customers. Our commitment to excellence, safety, and customer satisfaction sets us apart in the industry.

About the Role: The Human Resources Associate is an integral part of the Human Resources operation. They play a role in assisting in coordinating and ensuring all onboarding papers are completed and filed, being a go-to point of contact for all employees regarding HR-related inquiries, and updating employee records and HR databases with accurate and timely information. We are thrilled to see how your skills and experience will contribute significantly to our company. Below is an overview of your responsibilities and other pertinent information.

Job Title: Human Resources Associate

Department: Human Resources

Reports to: Human Resources Manager

Hourly Rate: $24/hourly

Key Responsibilities:

• Employee Relations
• Acting as a point of contact for employees regarding all HR-Related inquiries.
• Assist in resolving employee issues and conflicts by providing support and guidance.
• Fostering a positive work environment with all employees.
• Support the performance review process by coordinating review schedules and collecting performance data.
• Assist in the development and implementation of performance improvement plans.
• Training and Development
• Coordinate and track employee training programs and development activities.
• Assist in identifying training needs and sourcing appropriate training solutions.
• Update job descriptions and specifications as needed.
• HR Compliance
• Ensure HR policies and procedures are compliant with local, state, and federal laws.
• Assist in the preparation of HR reports and compliance

documentation.

• Maintain HR documentation and filing systems, ensuring

confidentiality and security of sensitive information.

• Onboarding/Offboarding
• Assist in the onboarding and offboarding of all employees.
• Handle terminations, and update them effectively and timely in the proper systems.
• Help resolve all pay discrepancies, and updating job roles including promotions, transfers, and terminations.

General Skills & Qualifications:

• Strong Leadership and team management skills.
• Excellent problem-solving abilities with a focus on continuous improvement in learning.
• Ability to work in a fast-paced environment and adapt to unpredictable situations.

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Handle interacting with various team members on a daily basis. Strong communication and organizational skills.

• Must have an active driver’s license and be approved on the company’s insurance.

Proficiency in English, including reading, writing, speaking, and listening. Bachelor’s degree in Human Resources, Business Administration, or a related field.

• Previous experience in an HR role.
• Proficiency in the ADP application.
• Able to lift up to 50 pounds without assistance as needed.

Benefits:

Medical, dental, and vision benefits are provided through Thatch’s ICHRA, starting on the 1st of the month following 60 days of employment. Paid time off is accrued weekly from the first week of work but cannot be used until after completing 90 days of employment. Eligible employees are required to provide ample notice and get HR/Managerial approval prior to using paid vacations.

• $40 personal phone reimbursement eligibility depending on position will be issued monthly.

Communication Channels:

Email; a towerev, towermobility, or towerwav email will be assigned to you. Dialpad; for making outward calls or receiving inward calls based on department.

• Microsoft teams; for internal communication between employees.

Technology:

• Stay updated on technological advancements and utilize company tools and resources effectively.

Preferred general knowledge on all Microsoft Applications including, but not limited to, Microsoft Teams, Microsoft Word, and Microsoft Excel. General Knowledge of the Uber Application, and its functions. General to Proficient knowledge of ADP depending on job position.

• Be able to quickly learn new apps, software, and dashboards adopted and used within the company.
• Abide by the company’s cybersecurity policies.

Additional Duties:

• Adhere to Tower’s policies and procedures as indicated in the Employee Handbook.
• Work in a safe and effective manner.
• Perform duties as workload necessitates.
• Maintain a positive and cooperative attitude.
• Communicate regularly with team members or higher management about work related topics depending on the issues.
• Demonstrate efficient time management skills.

Demonstrate regular and reliable attendance and punctuality. Meet applicable productivity standards.

• Complete all other duties as assigned by TowerMobility.

Additional Information:

Employees must have reliable transportation to and from the workplace. Schedules are malleable and may be subject to change. Please check in with Management regarding any changes.

• This outline is not intended to be all-inclusive of employee’s duties and responsibilities as they may change on the discretion of TowerMobility.

It is the policy of TowerMobility to provide equal employment opportunities to all applications without regard to race, color, creed, religion, sex, gender, pregnancy status, gender identity, gender expression, national origin, citizenship, age ancestry, sexual orientation, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, reproductive health care decision make, military or veteran status or any other characteristic protected by federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination,

layoff, transfer, leaves of absence, and compensation. In addition, TowerMobility will provide reasonable accommodations for qualified individuals with disabilities.

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