Human Resources Auditor

Alorica is a leading provider of customer experience solutions, helping the world’s most respected brands deliver exceptional customer service. With operations in over 16 countries and a global workforce of more than 100,000 employees, we specialize in creating personalized interactions across voice, chat, social media, and other digital channels.

At Alorica, we’re driven by a passion for people—both our clients and our employees. Our mission is simple: to make lives better—one interaction at a time. We offer a dynamic, inclusive, and supportive work environment where growth and development are encouraged, and where every voice matters.

Whether you're looking to start your career or take the next big step, Alorica offers opportunities to learn, grow, and thrive while making a meaningful impact.

Summary

The HR Auditor evaluate and ensure the organization's practices align with local labor laws and client-specific requirements. This role is critical in identifying compliance risks, conducting audits, and providing actionable recommendations to strengthen internal controls and promote best practices.

Key responsibilities

• Collaborate closely with internal stakeholders to prepare for external audits and regulatory investigations, ensuring readiness and transparency.
• Identify and analyze compliance gaps, recommend practical corrective actions, and oversee timely follow-up to ensure effective resolution.
• Develop, maintain, and present detailed audit reports, metrics, and recommendations to leadership and relevant teams to support informed decision-making.
• Apply broad compliance expertise by auditing diverse workforce-related processes beyond transactional activities, ensuring comprehensive risk mitigation.
• Design, implement, and refine audit processes in environments with limited existing procedures, demonstrating adaptability and problem-solving skills.
• Monitor and analyze key performance indicators (KPIs) and compliance data, translating insights into actionable strategies for continuous improvement.
• Manage multi-jurisdictional compliance considerations by adapting audit frameworks to meet varying regional laws and global standards, supporting organizational scalability.

Requirements

• Minimum 2–4 years in HR auditing or compliance.
• Proven experience conducting audits focused on labor law compliance, internal policies, and client requirements.
• Experience in fast-paced industries (e.g.,technology, healthcare, financial services)
• Proven track record of developing audit reports, creating or improving processes and presenting findings to leadership.
• Strong analytical, investigative, and attention-to-detail skills. Excellent interpersonal and communication skills to influence and collaborate with leadership and multiple stakeholders.
• Schedule flexibility and open work on-site are required.