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Human Resources Business Partner

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Position Overview:
The HR Business Partner provides direct support to team members, managers, and HR as part of a
centralized function to handle a variety of HR-related transactions or is responsible for providing program
support/analysis related to a specific HR Center of Excellence such as Labor Relations, Recruitment, and
Transition Services.. This person would perform human resources-related duties at the professional level
and will carry out responsibilities in some or all of the following functional areas: employee relations,
investigations, New Hire Orientation, and HR policy implementation.

Key responsibilities:

  • Partners with the leadership team to communicate various human resource policies, procedures,employment laws, standards and government regulations
  • Supports the business leaders and team members in solving business problems
  • Assists in training and development for leader and aspiring leaders
  • Conducts exit interviews, analyzes data and makes recommendations to the management team for corrective action and continuous improvement
  • Conducts thorough investigations of inappropriate conduct, harassment and discrimination claims
  • Prepare new hire, termination, and employee related documents for documentation purposes
  • Administer, track, and maintain human resource databases, including employee referrals, exit interviews, employee recognition programs, etc
  • Responds to employee relations issues such as employee complaints, harassment/discrimination allegations
  • Counsels employees on work related matters
  • Handles employee separations
  • Reviews and approves corrective counseling
  • Facilitates or provides HR policies training (including new-hire orientation) to the workforce
  • Performs related duties as assigned

Qualifications:

  • 2+ years of professional administrative experience
  • 1+ years of knowledge in ADA and FMLA process
  • 3+ years of Human Resources work experience
  • 1+ years of BPO or call center experience
  • Flexible schedule availability
  • Proficient in Human Resources principles
  • Ability to use critical thinking to solve problems
  • Ability to analyze data and make informed decisions
  • Ability to maintain high level of professionalism and confidentiality
  • Exceptional communication and interpersonal skills
  • Excellent organizational and time management skills

Location:
2251 S Decatur Blvd, Las Vegas, NV 89102

TELUS Values:


TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

  • We passionately put our customers and communities first
  • We embrace changes and innovate courageously
  • We grow together through spirited teamwork

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

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