Human Resources Business Partner

Human Resources Business Partner – Egypt

📍 Cairo, Egypt | Full-Time | On-site

We are hiring an experienced Human Resources Business Partner to lead the people agenda in Egypt for a multinational, customer-centric organization operating in the services / customer experience industry , supporting large operational teams and fast-paced environments.

This is a country HR leadership role , with responsibility for partnering closely with business leaders while overseeing day-to-day HR operations. The role combines strategic HR partnership with hands-on execution and requires strong local market knowledge.

Role Overview

As HR Business Partner for Egypt, you will:

• Act as the primary people partner for senior business and functional leaders
• Manage a local HR team covering Talent Acquisition, Payroll, and HR Operations
• Drive a consistent, compliant, and high-performance people experience across a workforce

The role involves regular engagement with operational sites and requires someone comfortable working close to the business .

Key Responsibilities

Strategic HR Partnership

• Translate regional HR strategy into practical, local initiatives aligned with business priorities
• Advise leadership on workforce planning, organization design, and change management
• Embed a performance-driven and values-led culture

HR Operations & Compliance

• Oversee payroll, benefits, social insurance, and employee relations activities
• Ensure full compliance with Egyptian labor law and internal/global HR policies
• Lead HR audits and governance activities

Talent Acquisition & Workforce Planning

• Lead recruitment for professional and operational roles in collaboration with regional/global TA teams
• Assess manpower needs, manage headcount, and support succession planning
• Support interview processes and offer negotiations

Performance, Engagement & Development

• Lead performance management cycles, PDPs, and PIPs
• Design and execute employee engagement, wellbeing, and recognition initiatives
• Identify learning needs and co-own L&D initiatives

People Leadership

• Lead, coach, and develop a team of HR professionals
• Drive capability building, succession planning, and team effectiveness

Candidate Requirements

• 8–12 years of progressive HR experience , with at least 5 years as an HR Business Partner or HR Manager
• Strong, hands-on experience in Egyptian labor law, payroll, social insurance, and employee relations
• Proven experience supporting large, operational, customer-focused organizations (500+ employees)
• Background in services, customer experience, hospitality, retail, telecom, fintech, or similar industries
• Strong stakeholder management and leadership skills
• Ability to balance strategic thinking with operational delivery
• Experience with HR systems such as SAP SuccessFactors is an advantage
• Excellent communication, coaching, and problem-solving skills

Why Join?

• Country-level HR leadership role with regional exposure
• Opportunity to shape culture and people strategy in a dynamic, service-driven environment
• High visibility role with direct impact on business performance

*We kindly request that only candidates who meet all the required qualifications apply. This helps us ensure a faster and more focused recruitment process.*