Human Resources Business Partner

Role Purpose:

The HR Business Partner acts as the primary HR focal point for assigned business units, ensuring the delivery of efficient HR services across recruitment, employee relations, performance management, operations coordination, and employee engagement. The HRBP maintains close relationships with employees and managers, understands their operational needs, and ensures alignment with HR policies and the overall business direction.

Key Responsibilities:

Business Partnership & Support

• Serve as the primary HR contact for assigned business units.
• Build strong relationships with employees to understand their operational needs and challenges.
• Advise managers on basic HR processes (attendance, performance, discipline, policies, and HR cycles).
• Conduct regular field/site visits to maintain close engagement and gather employee feedback.

Manpower Planning & Talent Acquisition

• Support manpower planning and ensure alignment with approved organizational structures.
• Follow up on headcount requests and coordinate with Talent Acquisition for timely hiring.
• Conduct HR interviews, prepare shortlists, and support hiring decisions.

Onboarding & Probation Management

• Support the onboarding process and ensure a smooth integration experience for new hires.
• Communicate probation period evaluations and follow up with managers to finalize decisions.

Employee Relations

• Handle employee relations cases professionally, including grievances, conflicts, and policy inquiries.
• Provide guidance to employees on rights, benefits, and HR procedures.
• Escalate critical ER issues to HR Director.

Coordination With HR Functions

• Liaise with Compensation & Benefits regarding promotions, salary reviews, allowances, benefits clarifications, and employee requests.
• Coordinate with the Training team to ensure attendance, update training records, and communicate business training needs.
• Support Organization Development initiatives by communicating updates, collecting required data, and ensuring implementation across business units.
• Prepare routine HR reports such as turnover, absenteeism, overtime, disciplinary actions, and headcount.

Qualifications:

• Bachelor’s degree in Business Administration, HR, or a related field.
• 7–8 years of HR experience, including recruitment, organizational development & employee relations.

Skills:

• Communication & Listening
• Problem Solving
• Confidentiality
• Employee Advocacy
• Time Management
• Attention to Detail
• Teamwork