Human Resources Business Partner - Manager

Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Responsibilities

• HR support across the aligned business
• Act as first level HR support for aligned teams.
• Hiring support:
• Onboarding support for all teams, including:
• Informing L&D team about new joiners and including them in respective new waves of training programs
• Org announcement structure and update
• Distribution List creation and maintenance on a weekly basis
• Engagement and communications support:
• Drive engagement activities based on key themes.
• Own and drive HR related communications and tracking.
• Support Communications team on HR engagement support including but not restricted to townhalls, Amber, Genome, and similar updates.
• Enforce HR processes and provide end user support.
• Adapt, modify, and update administrative methodologies, practices and procedures.
• Communication to and education of employees regarding global HR policies, processes, and systems
• Social Insurance Management:
• Coordinate employee registration, updates, and deregistration with the Egyptian Social Insurance Authority in line with statutory timelines.
• Ensure accurate submission of employee salary components for social insurance purposes, including basic and variable elements, in compliance with Egyptian regulations.
• Support monthly reconciliation of social insurance contributions and liaise with payroll and finance teams to resolve discrepancies.
• Labour Office Compliance and Employee Records:
• Manage employee documentation and employment contracts in line with Egyptian Labour Law, ensuring proper registration and filing with the local Labour Office.
• Support labour inspections and audits by maintaining accurate, up-to-date personnel files and responding to queries from local authorities.
• Employment Lifecycle Regulatory Support:
• Ensure all hires, exits, and employment changes (e.g., promotions, salary changes) are appropriately reflected in both Social Insurance and Labour Office systems.
• Partner with global HR and compliance teams to ensure adherence to statutory requirements specific to Egypt, including documentation and reporting obligations.
• Stakeholder Management & Escalation:
• Act as a key point of contact for Cairo-based regulatory queries, supporting employees, managers, and HR teams on local statutory processes.
• Escalate risks or non-compliance issues proactively and support remediation actions in line with Genpact policies and Egyptian legal frameworks.

Qualifications we seek in you!

Minimum qualifications

• Education or experience relevant to functional area of Human Resources

Preferred qualifications

• High learning agility and the courage to put forward a point of view – even when data is scarce – and setup iterative loops to learn and finetune as we go forward.
• Strong problem-solving skills and the ability to work with data to generate insights
• Strong Excel/technical skills to understand, read and comprehend data.
• Good communication skills visible in writing and conversations
• Self-starter who needs minimal management oversight to perform day to day responsibilities.