Human Resources Co-Ordinator/Office Manager

KEY RESPONSIBILITIES

Human Resources Administration

• Collaborate with the Executive Management Team on HR-related projects and initiatives.
• Manage the full employee lifecycle in company HRIS system, including hiring, rehiring of seasonal employees, onboarding, and terminations.
• Ensure all new hires complete necessary documentation and digital onboarding in a timely manner.
• Complete digital I-9 forms, employment status paperwork, and work authorization renewals.
• Support H2B employees with social security applications, income verification forms, and other required documentation.
• Assist with employee benefit enrollments, claims, and questions to ensure timely and accurate processing.
• Oversee disciplinary actions, praise documentation, and performance review processes in coordination with management.
• Respond promptly to all team member inquiries regarding HR and payroll matters.
• Assist with the generation and maintenance of Standard Operating Procedures (SOPs) for HR and office functions.

Recruitment and International Visa Program Management

• Manage and monitor all aspects of international visa programs, including petitioning, recruiting, planning arrivals and departures, and coordinating housing for international team members.
• Follow up with new and returning employees through all stages of the visa application process, ensuring clear communication via WhatsApp and email.
• Maintain compliance with all immigration and labor regulations and assist in ensuring accurate documentation and reporting.
• Partner with legal and external agencies to support visa-related filings and renewals as needed.

Compliance and Risk Management

• Oversee work-related injury claims to ensure integrity, proper case management, and compliance reporting.
• Manage unemployment insurance claims, reporting, and hearing attendance when required.
• Support audits in collaboration with ownership.
• Ensure all compliance filings, including tangible property tax returns, sales tax returns, business license renewals, and permit applications, are submitted accurately and on schedule.
• Maintain up-to-date records of insurance certificates, permits, vendor W-9s, and contracts.
• Track deadlines for licensing, insurance renewals, and compliance documentation.

Office Administration

• Oversee daily office operations to ensure a clean, organized, and efficient work environment.
• Maintain inventory of supplies and uniforms.
• Prepare onboarding materials and uniforms for new hires.
• Manage incoming and outgoing mail, packages, and general correspondence.
• Coordinate office services, including equipment maintenance, IT support requests, and vendor billing.
• Schedule meetings, appointments, and conferences as requested by management.
• Digitally organize and maintain company files, including scanning, saving, and uploading documents to the company drive and UKG profiles.
• Maintain digital records of receipts, credit card documentation, and correspondence.
• Organize employee birthday acknowledgments and team celebrations.

Finance and Reporting

• Prepare and submit monthly sales tax returns and annual tangible property tax filings.
• Review and verify 1099 vendor documents for accuracy and ensure records are properly saved.
• Generate and analyze labor cost reports and other HR-related financial data as needed.
• Support accounting with documentation and reporting for audits and financial reviews.

REQUIREMENTS AND SKILLS

• Bachelor’s degree in business administration, Human Resources, or related field preferred.
• Minimum 3–5 years of experience in human resources and/or office management, employment, or immigration law.
• Strong working knowledge of UKG HRIS system or similar HR platforms.
• Demonstrated understanding of employment laws, HR compliance, and benefits administration.
• Excellent organizational, time management, and problem-solving skills.
• Outstanding written and verbal communication abilities.
• Proficient in Microsoft Office Suite and general computer applications.
• Reliable, trustworthy, and professional with the ability to handle confidential information discreetly.
• Pleasant telephone demeanor and strong interpersonal skills.
• Ability to multitask effectively while maintaining attention to detail.
• Basic accounting and business knowledge preferred.

COMPETENCIES

• Integrity and Confidentiality: Maintains strict confidentiality in all personnel and business matters.
• Leadership and Initiative: Demonstrates proactive problem-solving and independent decision-making.
• Adaptability: Responds effectively to changing priorities and business needs.
• Team Collaboration: Builds positive working relationships with all departments and staff.
• Professionalism: Consistently represents the company in a polished, respectful, and service-oriented manner.

Work Environment

This position operates primarily in an office environment with occasional travel to company locations for administrative or HR support functions. The role requires flexibility in managing multiple deadlines and priorities with professionalism and composure.

This role offers the opportunity to gain insights into the high-end dining industry and contribute to the success of a renowned hospitality brand.