Human Resources Coordinator

JOB SUMMARY

The Human Resources Coordinator supports the daily operations of the Human Resources (HR) function, ensuring accurate data management, effective recruiting support, and compliance with employment laws and company policies. This role is heavily focused on employee records, recruiting coordination, onboarding support, reporting, and HR administration.

In addition, the HR Coordinator works closely with the Chief Experience Officer (CXO) to support company culture initiatives, team-building efforts, and recruitment marketing strategies that promote the employer brand and enhance employee engagement. This position plays a key role in creating a positive employee experience while maintaining strong organizational systems and processes.

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PRIMARY RESPONSIBILITIES

• Support the development and execution of recruitment strategies to attract and retain qualified candidates across the organization.
• Maintain accurate and up-to-date job postings across multiple recruiting platforms while adhering to company recruiting budgets.
• Screen job applicants, conduct pre-screening interviews, schedule interviews, conduct reference checks, and assist with background screenings to support the selection of qualified candidates.
• Coordinate and support onboarding and training activities to ensure new employees have a smooth and organized transition into their roles.
• Conduct all manager orientations and benefit enrollments.
• Serve as a point of contact for employees and managers regarding basic HR policies, procedures, and best practices, escalating complex matters as appropriate.
• Assist with employee relations matters, including documentation related to performance concerns, disciplinary actions, and performance improvement plans.
• Support the administration of unemployment and workers’ compensation claims by preparing documentation and ensuring timely responses.
• Assist with maintaining compliance with all federal, state, and local labor laws and regulations.
• Support the performance management process by coordinating evaluations, tracking goals, and maintaining related documentation.
• Maintain accurate and confidential employee records, including personnel files, time and attendance records, training records, and compliance documentation.
• Coordinate and track compliance of all mandatory staff training requirements including ServSafe, TIPS and Sexual Harassment.
• Coordinate and document exit interviews, summarize trends, and share insights with leadership.
• Track and monitor human resources data points and prepare accurate periodic and end-of-period reports.
• Stay informed on HR best practices and industry trends and recommend process improvements when appropriate.
• Conduct exit interviews, analyze feedback to identify trends, and provide leadership with actionable insights to drive organizational improvement.
• Stay informed about industry trends and best practices in HR management, and make recommendations for continuous improvement of HR policies and practices within the company.
• Continuously track and monitor human resource data points. Prepare accurate period end reports.

CULTURE, TEAM BUILDING & RECRUITMENT

• Partner closely with the Chief Experience Officer to support team-building initiatives, employee engagement programs, and culture-building activities.
• Assist in planning and coordinating employee events, celebrations, and recognition programs.
• Support recruitment marketing efforts, including employer branding initiatives, social media content, job advertising, and career outreach efforts.
• Help ensure a consistent and positive candidate and employee experience aligned with company values.

OTHER RESPONSIBILITIES

• Adhere to and continuously update the Human Resources department’s operational calendar to ensure completion of all required tasks in accordance with company deadlines.
• Document all workflows, processes, and procedures related to the position, ensuring they are maintained in the company's operations manual, and continuously update them as changes occur.
• Provide guidance and support to the payroll department, including serving as a backup when necessary.
• Assist in conducting an annual review and comparison of employee benefit plans to ensure the company offers competitive and cost-effective options.
• Assist in the annual benefits enrollment process including sending employee communications and coordinating enrollment meetings.
• Maintain accurate benefit records throughout the year, and reconciling monthly invoices.

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WORK SCHEDULE

This role typically follows weekday office hours however flexibility is essential, as the position may involve evening and weekend availability to meet with staff, complete projects and/or meet deadlines, sometimes on short notice. A typical work week is 45-50 hours per week, depending on workload. Additionally, the role requires participation in large company events outside regular office hours, contributing to "all hands on deck" efforts to ensure successful execution. This position requires full-time onsite presence. Remote work options are not available for this role.

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SKILLS REQUIRED

• ​​Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience).
• Minimum of 1–3 years of experience in human resources or an administrative HR support role.
• Working knowledge of federal, state, and local employment laws and HR best practices.
• Strong organizational skills with a high level of attention to detail.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information with discretion and professionalism.
• Strong computer skills and ability to learn new software systems.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

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CERTIFICATIONS/TRAINING REQUIRED

• Successful completion of company training program, including mandatory sexual harassment training within 8 weeks of start date.

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DRIVING REQUIREMENTS

• Valid driver’s license and reliable transportation to attend off-site meetings and run errands as needed.

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SKILLS PREFERRED

• Professional HR certification (PHR, SHRM-CP) or progress toward certification.
• Prior experience with payroll, benefits administration, or recruiting coordination.
• Experience in the restaurant or hospitality industry.

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PHYSICAL REQUIREMENTS

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to occasionally lift and carry items weighing up to 20 pounds (e.g., office supplies or equipment).
• Regular use of hands and fingers for typing, handling documents, and operating office equipment.
• Ability to communicate effectively, both verbally and in writing.
• Occasional standing, walking, and reaching as needed within the office environment.
• Visual acuity to read and analyze data on a computer screen or paper documents.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the

individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of individuals in this position. This position description is subject to change by the Company as the needs and requirements of the position change.

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• Are you available to work evenings/weekends as needed?
• If you are currently not living in the area, what are your plans to relocate? Please be specific.

Experience:

• HR/Administrative : 2 years (Preferred)

Ability to Relocate:

• Windsor Locks, CT 06096: Relocate before starting work (Preferred)

Work Location: In person