Human Resources Coordinator

Essential Functions & Responsibilities

• Welcome and assist walk-in employees, candidates, and visitors in a friendly, professional manner.
• Answer and direct incoming phone calls using proper phone etiquette.
• Schedule appointments, interviews, and meetings as requested by HR leadership.
• Create, maintain, and manage sign-in sheets, logs, and tracking spreadsheets.
• Maintain employee inquiry and follow-up records.
• Process incoming and outgoing mail and departmental correspondence.
• Prepare and maintain employee files (physical and electronic), ensuring accuracy and confidentiality.
• Assist with new hire processing, including ID badges, name tags, parking access, and required documentation.
• Utilize UKG Pro, Virtual Roster, and other HR systems to support onboarding, scheduling coordination, and employee records.
• Support HR initiatives, communications, orientations, and employee-related events.
• Assist employees with general HR questions and direct complex matters to appropriate HR leadership.
• Perform clerical duties including copying, scanning, filing, and document distribution.
• Maintain strict confidentiality of all employee and business information.
• Perform additional duties assigned to support the success of the Human Resources Department.

Qualifications & Skills

• Minimum 1 year of administrative or clerical experience; HR experience preferred.
• Strong customer service skills with a professional, approachable demeanor.
• Excellent verbal and written communication skills.
• Ability to handle sensitive and confidential information with discretion.
• Strong organizational skills with attention to detail and deadlines.
• Ability to multitask and adapt in a fast-paced environment.
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
• Experience with or ability to quickly learn UKG Pro, Virtual Roster, and HR-related systems.
• Ability to operate standard office equipment (multi-line phones, copier, scanner, fax).
• Spanish language required
• Ability to enforce company policies, procedures, and standards consistently.
• Maintain a professional appearance and positive attitude.

Education & Experience

• High School Diploma or GED required.
• Associate’s Degree or equivalent experience preferred.
• Prior experience in hospitality, gaming, or large-scale operations is a plus.

Physical & Work Requirements

• Ability to sit, stand, walk, and move throughout the property as needed.
• Ability to lift up to 15 pounds.
• Prolonged periods of computer and desk work.

Ability to work in a fast-paced office environment with frequent interruptions

Education

Required

• High School or better

Equal Opportunity Employer
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