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Human Resources Generalist
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HUMAN RESOURCES GENERALIST
JOB DESCRIPTION
Position Summary
Under the direction of the Human Resources Lead, the Human Resources Generalist supports a dynamic, mission-driven organization by managing a wide range of HR functions with an emphasis on individual and company licensing, travel and per diem coordination, document retention, TWC responses, and day-to-day HR operations. This role is ideal for an early to mid-career HR professional who thrives in a fast-paced environment, embraces accountability, and is committed to supporting a team that protects lives and property.
Job Responsibilities include but are not limited to:
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Company and Employee Licenses
- Coordinate and maintain team member and company licensing required for fire alarm, sprinkler, and suppression
- Ensure technicians and inspectors remain compliant with state and local regulations (e.g., Texas State Fire Marshal, NICET, municipal requirements)
- Track expiration dates, oversee renewals, and organize required CEU documentation
- Partner with operations and leadership to ensure field personnel meet all credentialing requirements for jobsite access and regulatory compliance
- Maintain copy of all employee and company state fire marshal licenses in Corporate Services shared drive and a printed copy of all Pearland employee licenses
- Ensure that all company state fire marshal and state licenses are on display
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Travel & Per Diem Coordination
- Schedule and manage travel arrangements for field and project teams, including lodging, flights, rental vehicles, and jobsite travel needs
- Administer per diem allocations in alignment with company policy and project requirements; ensure accurate and timely reimbursement
- Maintain organized travel records and support cost-efficient, employee-friendly travel logistics
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Document Retention & Recordkeeping
- Maintain compliant and organized HR records, including licensing, training, safety certifications, personnel files, and policy acknowledgments
- Ensure document retention practices meet industry-specific legal, regulatory, and audit standards
- Support digital document management initiatives to improve accessibility and accuracy of team member data
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Request for Information Responses
- Verification of Employment Responses completed timely
- Prepare and submit accurate, timely responses to unemployment claims and Texas Workforce Commission (TWC) inquiries
- Review employment history, performance, and separation documentation to ensure factual and compliant responses
- Advise leadership on patterns or issues that may impact claims or employment practices
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General HR Support
- Maintain company phone list
- Order and maintain company mobile phones and accessories
- Mailing annual raise letters
- Manual benefit entry as necessary
- Monthly birthday card distribution
- Annual MVR Checks for all employees; prepare No Drive Letters as necessary
- Scheduling random drug screenings
- Plan and execute holiday decorations/snacks for breakroom holiday events
- Serve as a resource for team members and managers regarding HR policies and company values
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Support Corporate Services team with new hires, transfers, promotions and terminations
- Add and Remove employees to Alert Media
- Shirt orders as needed
- Assist with or arrange for all Pearland office maintenance issues
- Support Corporate Services and Executive team with special projects, programs and initiatives
- Other duties as assigned
Knowledge:
- High School diploma or GED is required
- Bachelor’s degree in Human Resources, Business, or related field is preferred equivalent experience considered
- Familiarity with licensing requirements (NICET, state fire marshal, AHJ permitting) is a plus
Work Experience:
- Minimum of 5 years Administrative experience
- 2-5 years of HR experience, ideally in construction, trades, field services or Fire & Life Safety industries
Skills and Competencies:
- Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
- Excellent communication skills and ability to build trust across diverse roles, including field and technical teams.
- Proficiency in Microsoft Office Suite
- ADP WorkforceNow experience is strongly preferred
- Must have valid state driver's license and good driving record
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