Duties and Responsibilities:
- Serve as a key point of contact for employee inquiries related to company policies, procedures, benefits, payroll, and workplace concerns.
- Shape, implement, and maintain compliant, forward-thinking HR policies and procedures, including EEO-1 reporting, retention strategies, compliance initiatives, and workforce planning.
- Assist in resolving employee relations matters, including conflict resolution, coaching conversations, investigations, disciplinary actions, and corrective action documentation.
- Manage full-cycle onboarding and offboarding processes, including new hire paperwork, orientation, system setup, exit interviews, and separation documentation.
- Maintain employee personnel files and HR documentation, ensuring accuracy, compliance, and audit readiness.
- Process employee status changes including promotions, transfers, compensation changes, department changes, and terminations in the HRIS system.
- Oversee HRIS administration, ensuring accurate employee records, reporting structures, compensation workflows, time-off routing, approvals, and organizational updates.
- Support day-to-day administrative HR functions including employment verifications, unemployment claims, policy acknowledgments, and employee records management.
- Assist with benefits administration, including enrollments, qualifying life event changes, employee education, and open enrollment support.
- Lead monthly benefits reconciliation by auditing enrollment data, verifying carrier records, correcting discrepancies, and ensuring alignment across payroll, HRIS, and third-party vendors.
- Act as the primary escalation point for payroll discrepancies, benefit enrollment issues, timekeeping concerns, and unresolved employee concerns.
- Review and audit payroll changes for accuracy, ensuring employee pay, deductions, and benefit elections are correctly processed.
- Administer and support leave of absence processes, including FMLA, short-term disability, workers’ compensation, bereavement, and ADA accommodations.
- Coordinate and file workers’ compensation claims, ensuring timely reporting, documentation, follow-up, and employee communication.
- Prepare documentation and support internal and external audits, including I-9 audits, benefits audits, workers’ compensation audits, and compliance reporting.
- Track compliance requirements including training, certifications, policy acknowledgments, and required labor postings.
- Partner cross-functionally with Safety, Payroll, Operations, and leadership teams to ensure consistent communication and aligned HR support.
- Coordinate and facilitate training, development, and employee performance review processes, including probationary and milestone reviews.
- Implement and track employee engagement initiatives, recognition programs, company events, and culture-building activities.
- Plan and coordinate monthly and annual employee appreciation events, wellness initiatives, and company communications including newsletters and announcements.
- Generate and analyze HR reports to support executive decision-making, compliance audits, turnover analysis, and workforce planning.
- Assist with recruiting coordination, interview scheduling, candidate communications, and hiring process support as needed.
- Maintain strict confidentiality of employee records, sensitive data, and business information.
- Provide administrative and operational support to leadership and departmental teams as needed.
- Perform other HR and administrative duties as assigned in support of business operations.
Skills
- Strong knowledge of HR principles, employment law, and HR best practices
- Ability to work in a fast-paced, high-volume environment while managing multiple priorities
- Strong organizational skills with high attention to detail and follow-through
- Excellent verbal and written communication skills
- Strong employee relations and conflict resolution abilities
- Payroll and benefits administration knowledge
- Ability to handle sensitive and confidential information with professionalism and discretion
- Strong problem-solving and decision-making skills
- Ability to adapt quickly and remain flexible in a changing business environment
- Strong sense of urgency and ability to meet deadlines
- Proficient in Microsoft Office and HRIS systems (preferred: UKG or similar)
- Strong reporting and data management skills
- Team-oriented with ability to collaborate across all levels of the organization
Education and Experience
- Bachelor’s degree in Human Resources, Business Administration, or related field required
- 1–3 years of HR Generalist experience required
- Experience in payroll, benefits administration, employee relations, and compliance preferred
- Experience in a multi-site, fast-paced operational or manufacturing environment preferred