Human Resources Generalist

Description:

POSITION SUMMARY:

As part of the OdySea Aquarium human resources team, this position is responsible for supporting goals and strategies to make OdySea Aquarium to be the most desirable place to work. This position implements policies and programs encompassing all aspects of human resource management including employment, wage and salary administration, benefits, and talent/organizational development.

MAJOR DUTIES AND RESPONSIBILITIES:

Human Resources

• Serves as the Human Resources generalist and internal consultant to the leadership team.
• Supports workforce recruiting strategy, design and execution to ensure strong retention, talent development, succession planning and effective recognition programs.
• Reviews and makes recommendations to the leadership team concerning improvements to policies, procedures, and practices on personnel matters.
• Maintains knowledge of industry trends; employment legislation and ensures compliance.
• Support role in managing all aspects of the employee life cycle (human resources and benefits operations, employee relations, recruiting, training and development, organizational development, etc.)
• Administers various human resource plans and procedures for all team members; assists in the development and implementation of personnel policies and procedures; prepares and maintains the employee handbook and the policies and procedures manual.
• Participates in developing department goals, objectives and systems.
• Administers the compensation program; monitors the performance evaluation program and revises as necessary.
• Administers the compensation program; monitors the performance evaluation process and revises as needed.
• Oversees benefits operations and administration including, but not limited to, claims resolution, change reporting, approving payment invoices and communicating all benefits information to applicable employees.
• Develops and maintains affirmative action program; files EEO-1 report annually; and maintains other records, reports and logs to conform to EEO regulations.
• Conducts recruitment effort for all exempt and nonexempt team members, conducts new-employee orientations; monitors career-pathing program; and writes and places advertisements.
• Handles employee relations counseling, outplacement counseling and exit interviewing.
• Participates in administrative staff meetings and attends other meetings and seminars.
• Maintains OdySea Aquarium organization charts and the employee directory.
• Assists in evaluation of reports, decisions and results of department in relation to established goals. Recommends new approaches, policies and procedures to continually improve efficiency of the department and services performed.
• Maintains human resources information system records and complies reports from the database.
• Maintains compliance with federal, state and local employment and benefits laws and regulations.

Performance and Learning

• Assists in overseeing processes and metrics to assure diversity, efficiency, and continuous alignment with business objectives.
• Recommends, evaluates, and participates in talent development for OdySea Aquarium.
• Assesses organizational development needs to design, implement, manage and evaluate learning and performance strategies and processes.
• Assists managers with the design and strategy for learning and development in their area.
• Responsible for assisting the HR Director in the talent pool process to include recruiting, on boarding, succession planning, executive development, employee assessments and career planning.

Leadership

• Models and demonstrates behavior that exemplifies the OdySea Aquarium culture.
• Manages activities designed to promote a culture of mutual respect with a high level of employee morale and productivity.
• Effectively participate as a member of OdySea Aquarium leadership team.

Competencies

• Leadership – The ability to coach, guide, mentor, inspire and motivate others to perform well and accepts feedback from others.
• Personnel and Human Resources – Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, and personnel information systems.
• Education and Training – Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Ability to work with other departments for extended on-boarding processes.
• Psychology– Knowledge of human behavior and performance; individual differences in ability, personality and interest and learning and motivation theory.
• Oral Communication – The ability to speak clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings.
• Written Expression – The ability to communicate information and ideas in writing so others will understand.
• Analytical/Problem Solving – The ability to synthesize complex or diverse information and derive accurate solutions.
• Management Skills – Includes staff in planning, decision-making, facilitating and process improvement; practice positive team member relations through an open door policy culture; provides regular performance feedback; and develops subordinates’ skills and encourages growth.

Requirements:

REQUIRED EXPERIENCE:

• Bachelor’s degree or equivalent experience of at least 3-5 years in Human Resources.
• Experience in organizational development strategy and techniques.
• Large scale start up experience within the hospitality, theme park and/or cultural attraction desired.
• Cash handling business experience desired.
• PHR or SPHR certification desired.