Human Resources Generalist (Fashion Retail)

Employer Overview:

A fast-growing retail platform dedicated to elevating local brands and reshaping the concept of Egyptian fashion. The company provides a vibrant and inspiring environment where customers can explore and experience top-quality local products. With a focus on collaboration and sustainability, the organization supports the growth of homegrown talent while enriching the local economy.

Job Summary:

The HR Generalist is responsible for supporting the day-to-day HR functions of frontline employees across retail stores and warehouses. This role ensures smooth HR operations by managing the full employee lifecycle, maintaining compliance with labor laws, and fostering a positive and engaging workplace culture. The HR Generalist serves as the first point of contact for operational staff, providing professional HR support to enhance engagement, retention, and overall efficiency.

Key Responsibilities:

• Serve as the primary HR contact for employees in retail and warehouse locations.
• Coordinate recruitment logistics, including interview scheduling, reference checks, and onboarding activities.
• Maintain accurate employee records, monitor attendance, and manage contract renewals and updates.
• Address employee inquiries and grievances while ensuring alignment with company policies and labor laws.
• Support performance management activities, including probation tracking, feedback collection, and development planning.
• Manage offboarding processes such as exit interviews, clearances, and documentation.
• Assist in planning and executing training programs and safety workshops tailored to operational teams.
• Conduct regular site visits to ensure HR visibility and consistent support across all locations.
• Ensure full compliance with Egyptian labor law and internal HR procedures.
• Support payroll closure by providing accurate employee data, attendance reports, and other relevant HR inputs.

Minimum Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 2–4 years of HR experience, preferably within retail, logistics, manufacturing, or other operational environments.
• Strong interpersonal and communication abilities.
• High emotional intelligence and empathy when dealing with diverse employee groups.
• Organized, detail-oriented, and proactive.
• Ability to manage multiple priorities in a fast-paced setting.
• Service-oriented with strong problem-solving skills.
• Solid understanding of HR operations, employee relations, and labor law compliance.
• Familiarity with performance management and training coordination.
• Knowledge of HR metrics and reporting is an advantage.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Experience with HRIS platforms such as SAP, Oracle, or similar systems.
• Excellent command of English, both spoken and written.
• Willingness to travel frequently to retail and warehouse sites.
• Flexibility to support operational needs outside standard office hours when required.