Human Resources Generalist II

Summary

Responsible for the overall administration of the day-to-day human resource functions. Carries out responsibilities in the following functional areas: Human Resource Information Systems (HRIS), benefits administration, workers’ compensation, employee relations, training, performance management, recruiting, onboarding, policy implementation, employment law compliance and reporting by performing the following duties:

Essential Duties and Responsibilities

• Administers the employment process from recruitment through onboarding utilizing UKG HCM.
• Create and maintain position postings using print, digital, and social media platforms.
• Maintain and ensure accurate and up-to-date information on current job descriptions, requisitions, and candidate information in tracking systems.
• Perform administrative duties related to recruiting and on-boarding, including checking references, facilitating background checks and drug screens, generating offer letters, etc.
• Plans and conducts new employee orientation to foster positive attitude toward company goals. Ensures all new hire requirements are completed including Form I9, various handbook and policy acknowledgements, direct deposit, W4, benefit elections, etc.
• Utilizes UKG HCM to manage employee records of benefit plan participation, wages, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations and employee statistics for government reporting.
• Works closely with Payroll (Finance Department) to ensure pay rates, deductions, accruals are accurate.
• Manages all benefit programs including enrollment applications and changes. Works with insurance broker and carriers to resolve any issues.
• Manages Workers’ Compensation and disability claims, including First Report of Injury, submission of application forms, and follow-up.
• Prepares and provides FMLA notices and tracks leave.
• Responds to employee inquiries regarding policies, procedures, and programs. Advises management in appropriate resolution of employee relations issues, as needed.
• Maintains electronic employee files in UKG and responds to inquiries for verification of employment.
• Processes responses to unemployment claims and monitors outcome.
• Maintains knowledge of legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are compliant.
• Participates as a perpetual member of the Safety Committee.
• Tracks employee participation in the Wellness Program; plans and executes the annual Employee Health Fair.
• Regular and predictable attendance.
Other duties may be assigned.

Supervisory Responsibilities

Supervises full-time and part-time event receptionists, including creating and distributing a monthly schedule, based on availability. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies :

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Project Management - Coordinates projects; Communicates changes and progress.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills.
• Customer Service - Manages difficult or emotional customer/employee situations; Responds promptly to customer/employee needs; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs.
• Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives.
• Leadership - Gives appropriate recognition to others.
• Managing People - Takes responsibility for subordinates' activities; Makes oneself available to staff.
• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Supports affirmative action and respects diversity.
• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Includes appropriate people in decision-making process; Makes timely decisions.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.
• Quality - Demonstrates accuracy and thoroughness.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.
Initiative - Asks for and offers help when needed.

Q ualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree (B. A.), preferably in Human Resources and five+ years of experience or an equivalent combination of education and experience; HRCI or SHRM certification highly desired; experience with HRIS, proficiency in UKG HCM is highly desired. Must possess a high regard for professionalism and confidentiality.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to add, subtract, multiply, divide, compute percentages. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should have knowledge of HRIS; payroll systems; spreadsheet software and word processing software.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job is performed in an office environment.

The noise level in the work environment is usually quiet.