Human Resources (HRIS) Analyst

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

Job Summary

The HRIS Analyst will provide analytical and technical support for Human Resources policy and program decisions. Responsible for the development, implementation and maintenance of human resource tools and processes associated with the collection, retrieval, accessibility, and usage of employee information. Maintains internal database files and tables and develops custom reports to meet the requirements of Human Resource management and staff.

Duties & Responsibilities

• Collect, enter, prepare, and analyze occupational information to expedite the staffing, benefits, personnel administration and management functions of the Authority.
• Review all personnel action changes for accuracy, completeness, and compliance with all wage rates, union rules, applicable state and federal statutes and Authority policies and practices.
• Develop and assist in the preparation of metrics and statistical data for HR disciplines, projects and Initiatives.
• Compile, run and distribute both periodic and ad hoc reports, charts, and graphs; determining the most efficient way to acquire and present data for various business needs as requested.
• Maintain and audit the integrity of HRIS personnel data and mass HRIS changes.
• Work with HR, Finance, IT, Labor Relations, and the Comptroller’s Office (CTR) to maintain and improve HRIS, including configuration, end-user access, security and system efficiency.
• Investigate, assess and resolve issues within the HRM software to ensure accurate and consistent data.
• Respond to each inquiry, whether from a customer, vendor, or co-worker in a courteous and professional manner.
• Assist the management team with the development of on-going analytics and reporting.
• Support HR management team with any and all other duties and projects as assigned.

Minimum Requirements & Qualifications

• Bachelor’s degree from an accredited institution.
• Two (2) years of experience in Human Resources analysis, personnel related analysis, and/or data analysis.
• Must be detail oriented, with excellent quantitative/analytical, organizational, research and project management skills.
• Exceptional ability to gather and interpret data, as well as improve HRIS processes.
• Demonstrated advance knowledge and skills of Microsoft Word, Excel, and Access.
• The ability to pass the MBTA Advanced MS Excel test. (Pivot tables, VLOOKUP, macros, etc...).
• Ability to maintain confidentiality and communicate sensitive & complex information.
• Exceptional interpersonal and communication skills.
• Ability to work interdependent and as part of a team.
• The ability to work effectively with a diverse workforce.

Substitutions Include

• A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor's degree requirement.
• An Associate's degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelor's degree requirement.
• A Master's degree in a related subject substitute for two (2) years of general experience.
• A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience.

Preferred Experience and Skills

• Experience in analyzing HRIS and HR performance metrics.
• Proficient in HRM software, such as Oracle PeopleSoft.
• Familiarity with Tableau analytical reports and/or dashboards.
• Experience with a Unionized Environment.

Job Conditions:

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
• Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program.
• Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required).
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including physical examination and drug and alcohol screenings.
• Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
• Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting pre-employment screenings / pre-boarding, working in their positions, and throughout the duration of their program.

Disclaimers and Definitions: