Human Resources Leader

Human Resources Leader

Do you thrive while working in a team? Are you passionate about showing care to those around you? Are you well-organized and creative? At Chick-fil-A Emeryville, our mission is to serve and care for our community, as well as for our Team Members. We value when our guests receive remarkable care, and we want our Team Members to feel supported and encouraged in the same way. While working for Chick-fil-A Emeryville, you will be given opportunities to grow and gain real business experience. The mission of the Administrative team is to serve team members with care, in order for care to be outpoured into the community. We want to help team members have “work full of life.” Our vision is to become the most efficient and effective administration team.

The Human Resources Leader will partner with us in maintaining all of these values and ensuring every team member receives remarkable care. We are looking for someone who is passionate about human resources and wants to gain experience in the F&B industry.

This position will require 10 hours per week in administrative tasks and 30 hours per week in operations. Starting rate will range from $23-25. We value each employee’s trajectory for growth. As a Chick-fil-A Emeryville employee you can look forward to your wage scaling as you grow with our business.

Company information:

Chick-fil-A is best known for being the home of the Original Chicken Sandwich. Chick-fil-A was founded in 1946 by S. Truett Cathy in Hapeville, GA. Its headquarters is in College Park, GA. It currently operates 2,875 restaurants, primarily in the United States. Chick-fil-A takes pride in giving back to the community and having exceptional hospitality. Everyone’s expectation in the company is to serve.

Operator/Owner information:

Jon started his Chick-fil-A journey at the age of 16 as a team member. He wanted to get a job to help his family financially, so on his 16th birthday he went to Chick-fil-A and applied for a team member position. He worked for Chick-fil-A all during high school and when he graduated he worked full time to pay for college. When he graduated college he felt that Chick-fil-A would fulfill his purpose of being an entrepreneur and being able to impact people's lives with a positive influence and give back to his community.

Benefits:

• Annual Paid Vacation
• Flexible Hours
• Closed on Sundays
• Competitive and Growing Pay
• Free Meals
• Health Insurance
• Personal Leadership Coach
• Birthday Bonus
• Gym and Fitness Monthly Expense
• Simple IRA
• Positive Growth Environment
Scholarship Opportunities and more!

Responsibilities:

The HR Leader will work within the administrative team and reports directly to the HR Director. The HR Leader is expected to work with a high level of processing, organization, and management. They will have open communication with the HR Director and work well in a team environment. This is an administrative and operational position. So, it is expected that this HR role embraces both guest and team member experience. The HR Leader will work with the leadership team in managing shifts and working closely with team members. The mission of the HR Leader is to partner with the HR Director in creating and maintaining a safe working environment for team members. They will ensure that team members feel supported in their Chick-fil-A journey.

Responsibilities include but are not limited to:

• Auditing paperwork to ensure all needs are met according to the HR Director.
• Conducting interviews for entry level positions.
• Contacting applicants regarding the status of their application.
• Managing I-9 paperwork.
• Managing worker’s compensation claims.
• Ensuring the Policy Handbook stays current and relevant.
• Clearly communicating with the leadership team.
• Effectively resolve any team member complaints that may arise.
• Remaining in constant communication with the HR Director and Owner.
• Upholding a very high level of integrity and confidentiality.
• Assisting the Directors in running operational shifts.
• Holding Team Members accountable to all policy standards.
• Working to maintain excellent food quality and guest experience.
• Ensuring Team Members work at a pace to maintain the restaurant’s established speed of service guidelines.
• Ensuring that workstations are clean at all times.
• Ensuring that cashiers follow cash handling procedures at all times.
• Executing proper security and cash handling procedures and holding cashiers accountable to adhering to policies and procedures.
• Ensuring Team Members monitor the dining room, restroom, parking lot, and overall facility cleanliness.
• Performing any of the tasks above as needed throughout the shift.
• Addressing guest concerns that may arise; consulting with management regarding complex issues.
• Communicating employee performance and policy/procedure violations to Directors for appropriate handling.
• Maintaining a positive working relationship and treating all Team Members with honor, dignity, and respect while providing them with direction and feedback.

Requirements:

• Must be 18 years or older
• Must be eligible to work in the United States
• Must have a source of reliable transportation
• Must be available to work Saturdays
• Must be proficient in Spanish
• High school diploma/GED
• Team-oriented
• Adaptable and innovative
• Organized
• Exceptional interpersonal skills
• Hospitable personality

Preferred Requirements:

• Bachelor’s Degree
• Previous administrative experience
• Previous leadership experience
• Previous customer service experience

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. This restaurant is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

REQUIREMENTS

• Must be 18 years or older
• Must be eligible to work in the United States
• Must have a source of reliable transportation
• Must be available to work Saturdays
• Must be proficient in Spanish
• High School diploma/GED
• Team-oriented
• Adaptable and innovative
• Exceptional interpersonal skills
• Hospitable personality

Company information:

Chick-fil-A is best known for being the home of the Original Chicken Sandwich. Chick-fil-A was founded in 1946 by S. Truett Cathy in Hapeville, GA. Its headquarters is in College Park, GA. It currently operates 2,875 restaurants, primarily in the United States. Chick-fil-A takes pride in giving back to the community and having exceptional hospitality.

Operator/Owner information:

Jon started his Chick-fil-A journey at the age of 16 as a team member. He wanted to get a job to help his family financially, so on his 16th birthday he went to Chick-fil-A and applied for a team member position. He worked for Chick-fil-A all during high school and when he graduated he worked full time to pay for college. When he graduated college he felt that Chick-fil-A would fulfill his purpose of being an entrepreneur and being able to impact people's lives with a positive influence and give back to his community.