Job Description

Position: Human Resources Manager

Department: Human Resources

Job Summary:

Under the general supervision of the Human Resources Director, performs management duties supporting the department and provides leadership to the department as a member of management.

Duties and Responsibilities (specific areas of responsibility, include but are not limited to):

• Establishes working relationships with management in and outside of the department to achieve Casino Del Sol's objectives, consistent with Human Resources policies.

• Develop and implement HR strategies that align with the overall business objectives of the casino.

• Collaborate with executive leadership to ensure HR initiatives support the organization's growth and development.

• Lead the recruitment process, including job posting, interviewing, and selection of qualified candidates.

• Oversee the onboarding process to ensure a smooth transition for new hires into the organization.

• Directs all aspects of employee relations, team member engagement and team member communication.

• Direct supervision over different HR department disciplines to include wardrobe and team member dining room

• Work with Casino Del Sol departments on Human Resources policies and work to ensure consistency of application of policies and procedures. Develop, update, and communicate HR policies and procedures.

• Ensure compliance with federal, state, and local employment laws and regulations.

• Manage employee relations, addressing concerns, conflicts, and fostering a positive work environment.

• Conduct investigations and provide guidance on disciplinary actions when necessary. Implement and oversee performance management processes, including goal setting, performance reviews, and development plans.

• Oversee the administration of employee benefits programs, including health, retirement, and other fringe benefits; attend high-level Benefits meetings with brokers and TPAs.

• Responsible for maintaining accurate and confidential employee records.

• Generate reports and analytics on HR metrics for management review.

• Review and approve team member discipline policy and procedures

• Review and approve team member disciplinary actions and investigate as needed.

• Review and approve involuntary terminations consistent with gaming policies and procedures.

• Conduct exit interviews for terminated team members.

• Provide feedback to HR and departmental management regarding trends revealed in exit interviews.

• Coordinate team member events.

• Manage and improve all HR communications flow.

• Responsible for promoting a positive image.

• Mediate grievance and appeal process as requested.

• Ensure team member handbook reflects current policy.

• Investigate team member complaints.

• Develop and implement consistent communication strategies for team members.

• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Knowledge of Casino Del Sol policies and procedures as well as State, Federal, and Tribal labor laws.

• Skill in working courteously with the public as well as developing and maintaining good working relationships.

• Strong communication and presentation skills, both verbally and in writing.

• Strong problem-solving skills and people skills.

• Ability to make sound decisions quickly and efficiently.

• Maintain a high-level of confidentiality and professionalism.

• Skilled in the use of personal computers and other office equipment.

Minimum Qualifications:

• Bachelor's degree in HR Management or related area AND ten (10) years progressively responsible leadership experience to include five (5) years in HR positions with a comparable size company.

• Experience managing employee relations, compensation, benefits, recruiting, communications, and HR administration to include managing multiple teams

• Experience managing complex HR investigations

• Must be enthusiastic, outgoing, and energetic with the ability to present and speak to all levels of the organization

• Expert level knowledge of employment laws and practices.

• Must have previous experience in one or more HRIS's

• Physical ability to walk and stand for long, periods of time preparing for and working all HR events

• Experience working in a high-pressure environment.

• Proficiency in Microsoft Word, Excel, and PowerPoint.

• Must have employment eligibility in the U.S.

• Must be able to obtain and retain a valid gaming license.

Preferred Requirements:

• Master's degree in Human Resources, Labor relations, Organizational Leadership, or closely related field.

• SHRM OR NNAHRA certification

• Spanish speaking preferred.