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Human Resources Manager - Employee Relations

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Salary
$126,527.89 - $151,894.22 Annually
Location
Human Resources - City of Colorado Springs, CO
Job Type
At-Will Manager
Job Number
17354
Division
Human Resources
Department
Employment Services
Opening Date
12/22/2025
Closing Date
Continuous
FLSA
Exempt

Description / Position Overview

Human Resources Manager - Employee Relations

The City of Colorado Springs is seeking a strategic and collaborative Human Resources Manager to lead our HR Business Partner (HRBP) team and oversee the City’s employee relations function as well as the CDL and Drug & Alcohol Programs. This is a key leadership role responsible for ensuring the consistent delivery of high-quality HR services, strengthening workforce effectiveness, and supporting a positive employee experience across the organization.

As a member of the HR Leadership Team, you will provide vision, direction, and operational excellence across programs that directly influence organizational performance, workforce planning, policy interpretation, and risk mitigation. You will play a leadership role in developing, refining, and improving Policies and Standard Operating Procedures through cross-functional collaboration, while ensuring compliance, safety, and workforce readiness through oversight of the City’s CDL and Drug & Alcohol programs.

We encourage interested applicants to apply early, as applications will be reviewed as they are received. The position may close without prior notice once filled.

This position is subject to budget required furloughs to be implemented in the 2026 calendar year, and any furloughs subsequently approved.


As the HR Manager, you will provide leadership and strategic direction across key areas:

  • HR Business Partner (HRBP) Alignment: Provide strategic leadership and direction to the HRBP team. Ensure strong alignment between departmental business objectives and workforce strategies. Guide HRBPs in delivering proactive consultation, consistent HR practices, and effective guidance to leaders across the City.

  • Employee Relations: Oversee employee relations activities, including workplace investigations, leader coaching, and consultation on complex employee issues. Partner closely with the City Attorney’s Office to ensure fair, compliant, and consistent processes that promote employee engagement and reduce organizational risk.

  • CDL & Drug and Alcohol Programs: Manage the City’s CDL and Drug & Alcohol programs in compliance with federal and state regulations. Ensure program integrity, reduce risk exposure, and support the readiness and safety of the City’s workforce.

The ideal candidate will bring:
  • Proven HR leadership experience with emphasis in employee relations, HR business partner models, or related strategic HR functions.
  • Expert ability to manage sensitive and complex employee relations matters, including workplace investigations, in coordination with legal counsel.
  • Strong knowledge of HR compliance, employee relations, and workforce planning.
  • Ability to build trusted relationships, influence leaders, and drive collaboration across a large and diverse organization.
  • A data-driven approach with experience using HR metrics and insights to guide decisions and shape strategy.
  • Demonstrated success implementing HR programs and practices that deliver measurable results.
  • Excellent communication, facilitation, and presentation skills for diverse audiences and organizational levels.

Minimum Qualifications

  • Bachelor’s degree from an accredited college or university with major coursework in human resources, business administration, public administration or a related area of study.
  • At least five years of progressively responsible professional experience in human resources, with demonstrated expertise in employee relations.
  • Two years of supervisory experience.
We value a diverse range of qualifications and experiences. Our organization views each year of further education as equivalent to each year of relevant work experience, and each year of additional relevant work experience as equivalent to each year of required education. We encourage all to apply!

Preferred Qualifications

The following qualifications are not required, but they are considered desirable. If you possess any of the preferred qualifications, please include specific details in your application. This information may be used to identify a top group of applicants.

  • Possession of an HR certification such as PHR, SPHR, SHRM-CP, or SHRM-SCP.

  • Prior professional HR experience in a public sector environment.

Additional Information

Please contact Catherine Bustos at Catherine.Bustos@coloradosprings.gov for any questions about this position.

Equal Opportunity Employer

The City of Colorado Springs is committed to a culture that values our employees’ unique individual qualities and fosters an inclusive environment where people want to be.


The City of Colorado Springs offers additional compensation depending on the position, area of assignment, and specific job assignments, including shift differential, pay differential, acting or lead, special assignment, hazard pay, longevity, cell phone allowance, uniform allowance, relocation, awards, standby, call out, compensatory time off, tuition, overtime, extra duty, incentive, holiday premium, proficiency, and vacation sell back.

NOTE: This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position.

The City does not sponsor applicants for work visas of any kind (including but not limited to F-1, H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full-time basis.

Apply to Join Our Team

  • Please visit the City of Colorado Springs Careers page and review our opportunities. Click on Apply button to complete an online application for any position of interest. All job applicants will need to create a new login and online application (unless you already have a Government Jobs user ID and password).

  • Completing your application in full, including the entire work experience section, will assist Human Resources in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided.

  • Applicants may redact information from their resumes, certifications, transcripts, or any other additional application materials that identify the applicant’s age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.

  • We encourage candidates with out-of-state credentials to inquire about expedited processing of Colorado licensing with the Colorado Occupational Credential Portability Program. More information can be found at the Colorado Department of Regulatory Agencies Licensing Portability page

  • Our Government Jobs application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes, you may submit another application prior to the position’s closing date and time listed in the job posting. HR will review the last application you submit for a position.

The City's job classifications, including physical demands and descriptions, can be found on the Colorado Springs Class Specifications page

You can view the status of your application on the City of Colorado Springs Careers page.

To be notified of future career opportunities sign up for job alerts on the Job Alerts page.

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