Human Resources Manager - Employee Relations Division

The City of Phoenix Human Resources Department is seeking a Human Resources Manager to lead the Employee Relations (ER) Training and Investigations Unit (IU) in the ER Division within the Human Resources Department. The Human Resources Manager (HR Supervisor) serves as an ER expert managing a variety of HR activities and providing consultation throughout all levels of the organization, from executives to front-line staff and labor groups. Positions in the Employee Relations Division manage multiple projects for HR activities to include hiring and selection, labor relations, investigations, discipline and grievance administrative hearings, employee transactions and position control, payroll, employee development, FMLA/ADA and leave administration, HR strategy and policy development, workforce planning, process improvement, and developing and facilitating ER training.

Responsibilities include:

• Effectively communicates and administers sound policies, rules, and practices that treat employees with dignity and equality while maintaining compliance with employment and labor laws and City policies.
• Works with management staff to ensure compliance on human resources-related functions within the organization and maintains rapport with management and labor staff that fosters the free exchange of information and problem-solving.
• Oversees the IUs' investigations and reviews the team's investigative reports.
• Works collaboratively with other stakeholder departments and organizations to develop and implement HR solutions and training.

Currently, positions in the Employee Relations Division may be eligible for up to 3 days of telework, at the discretion of the Department Director the position supports, and work is performed under the supervision of a Deputy Human Resources Director.

• The ability to communicate timely, effectively and in a considerate manner is imperative in this role. We also insist on impeccable integrity, innovate and collaborative approach to problem solving, and a positive and solutions oriented mindset.

Pay Range: $97,780.80 - $137,592.00 annually.

Hiring Range: $97,780.80 - $124,800.00 annually.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Internal Only: Please understand that this is pay grade 069. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.

• Promotions occur when the last two digits of the pay grade increase.
• Demotions occur when the last two digits of the pay grade decrease.
• Lateral transfers occur when there is no change to the last two digits of the pay grade.
• When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.

A comprehensive benefits package is offered which includes:

• for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 007 Benefits

• Five years of professional human resources management experience.
• Bachelor's degree in human resources, public or business administration, or a related field.
• Other combinations of education and experience that meet the minimum qualifications may be substituted.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
For information regarding pre-screening and driving positions,
• .
• The City job description can be found here.

The minimum qualifications listed above, plus:

• Three years of experience in employee relations.
• Two years of experience as a supervisor.
• Two years of experience working in an investigation case management system.
• Two years of experience delivering employee relations training to employee groups, executives, and boards.
• Two years of experience writing investigative reports and disciplinary documents.
• Experience working in highly unionized and complex work environment.

Recruitment closes November 25, 2025. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

• Job interviews may be held by video or audio conference.
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• If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939. You may also fill out and submit a Reasonable Accommodation Request Form.

Human Resources Supervisor, JC:05130, ID# 60016, 11/19/2025, USM, CM, Benefits:007

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.