Human Resources Officer

Overview:

• Maintain accurate and up-to-date employee records, including personal information, employment history, and performance evaluations.
• Ensure disciplinary actions comply with company policies and legal requirements.
• Generate and analyse HR-related reports (e.g., attendance, ESP, HRIS).
• Address employee requests regarding human resources issues, leaves, rules, and regulations.
• Complete new employee processes (e.g., GOSI, medical insurance, Qiwa, etc.).
• Conduct exit interviews and ensure that necessary employment termination paperwork is completed.
• Manage HR transactions such as transfer letters, payment requests, etc.
• Follow up and process claims, contract renewals, warnings, etc.
• Audit and manage all transactions processed by HRBPs at different branches.

Technical Skills and Knowledge:

• Professional use of Microsoft Office software.
• Ability to analyse HR data and create reports.
• Identify opportunities for changes, and provide alternative best practice business solutions for predicted future improvement opportunities.
• Continuous improvement and acts as sense of urgency.

Qualifications and Experience:

• Diploma or Bachelor’s degree in Human Resources Management, Business Administration, or any similar and equivalent degree.
• 3 years of experience relevant to the job responsibilities and functions.
• Preferable: SHRM-CP, CIPD, or other relevant certifications.