Human Resources Officer | Waldorf Astoria Dubai Palm Jumeirah

Human Resources Officer | Waldorf Astoria Dubai Palm Jumeirah

As a Human Resources Officer, you are responsible for supporting and advising management on proper policies and procedures to deliver an excellent team members experience. A Human Resources Officer will also be required to manage team member accommodation, transportation and employee government relations related task.

What will I be doing

As a Human Resources Officer, you are responsible for overseeing team member accommodation, managing government relations and visa processes, and supporting HR operations to ensure a seamless and positive team member experience. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Organizes, coordinates and manages all matters related to team member accommodation and ensures it conducted in accordance with the accommodation policy and procedure.

• Maintains accurate records of housing allocation and assist in carrying out inspection with regards to cleanliness related issues including pest control treatment & and to be available on calls 24/7 if needed.

• Prepare welcome pack and distribution for new team members prior to arrival in the accommodation.

• Handle HR cash float and reimbursement process.

• Coordinate and assist on team member’s transportation requirements and scheduling if needed.

• Liaise with the Government Relations team related to visa process, Emirates ID, medical, OHC requirements for team members.

• Ensures that application and renewals of all relevant documents are done on a timely basis to avoid penalty and fines by keeping and monitoring expiry of passports employment visas, residence visas, health cards and Emirates ID Cards.

• Carry out fire and safety evacuation procedures and comply with hotel's health, safety and hygiene policy.

• Carry out any other reasonable duties as requested by the Human Resources Manager or DHR

What are we looking for

A Human Resources Officer serving Waldorf Astoria Hotels & Resorts is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Minimum 3 years of experience in a Human Resources role within a luxury hotel or hospitality environment in the UAE.
• Proven experience in team member housing management, transportation, visa processing, and government relations.
• Strong understanding of UAE Labor Law, GDRFA, MOHRE, Emirates ID, and related processes.
• Excellent organizational, coordination, and administrative skills with high attention to detail.
• Positive attitude, approachable demeanor, and exceptional communication skills both written and verbal.
• Ability to maintain confidentiality, handle sensitive information, and uphold professional integrity.
• Demonstrated ability to work independently while maintaining effective collaboration within a multicultural team.
• Competent level of computer literacy, including MS Office applications and HR systems (Oasys knowledge preferred).
• Commitment to team member welfare, health, safety, and well-being.
• Flexibility to work outside regular hours or be on call when required to manage housing or emergency situations.
• Impeccable grooming standards reflecting the image of a luxury hospitality brand.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Luxury hospitality experience in a similar role

• Fluency in Arabic (both written and spoken) is considered an advantage.

• Good knowledge of employment law and employee relations

• IT proficiency

  
  

  
  What will it be like to work for Hilton

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!