Human Resources Operations Manager

About Nardello & Co.

Ranked as the pre-eminent US investigative firm by Chambers & Partners, Nardello & Co. is a global leader in complex investigations. Our experienced professionals support clients across civil and white-collar criminal litigation, arbitration, due diligence, anti-corruption and fraud investigations, asset tracing, activist defense, political risk and strategic intelligence, digital investigations and cyber defense, monitorships, and compliance consulting.

Our clients include top law firms, financial institutions, Fortune 500 and FTSE 100 companies, high-net-worth individuals, governments, NGOs, sports organizations, and academic institutions. With offices in New York, London, Washington, DC, Los Angeles, Hong Kong, Dubai, and Singapore, our team comprises former federal prosecutors, international lawyers, law enforcement and intelligence professionals, forensic experts, and analysts.

Position Overview

Reporting to the Chief People Officer, the HR Operations Manager will play a critical role in supporting and maintaining operational processes related to the employee lifecycle. Reporting to the Chief People Officer and collaborating closely with finance and operations teams, this role ensures smooth HR operations and compliance across the firm’s global footprint.

Key Responsibilities

Employee Lifecycle Management

• Prepare and distribute offer letters and onboarding documentation
• Coordinate background checks with third-party providers
• Ensure seamless onboarding, including systems and benefits setup
• Support offboarding processes, including termination documentation and equipment collection

HR Operations & Compliance

• Manage all aspects of the HRIS including maintaining accurate employee records
• Assist with benefits selection, cost analysis and open enrollment
• Administer payroll and liaise with PEO and other outside vendors for benefits and compliance
• Coordinate 401(k) enrollment and assist with benefits inquiries
• Track visa and immigration documentation and ensure compliance
• Manage global harassment prevention training
• Oversee US HR legal posting requirements
• Support global HR policy handbook updates and acknowledgements

Culture & Engagement

• Support initiatives to enhance company culture and employee experience
• Assist with employee surveys and engagement activities
• Track retention and performance metrics; prepare leadership summaries

People Analytics & Reporting

• Collect and report HR metrics (e.g., turnover, retention, engagement)
• Prepare dashboards and reports for leadership decision-making
• Support year-end compensation reporting

Skills & Experience

• Minimum of 7 years of HR operations experience in a global corporate environment; professional services preferred
• Minimum of 3 years of experience in payroll and benefits administration
• Strong quantitative reasoning skills
• Proficiency in MS Office, strong Excel (functions and formulas) and PowerPoint
• Ability to proactively manage responsibilities and deadlines
• Strong attention to detail and organizational skills
• Ability to collaborate across domestic and international teams
• Excellent verbal and written communication skills
• CRM experience, such as Salesforce, a plus

Nardello & Co. offers a competitive compensation and benefits package.

We are an Equal Opportunity Employer