Human Resources Representative

• PRIMARY RESPONSIBILITIES
• Coordinate onboarding, orientation, and new hire documentation to create a consistent employee experience.
• Maintain accurate employee records in HRIS and related systems, ensuring timely updates and data integrity.
• Respond to routine employee questions regarding HR policies, benefits, payroll/timekeeping, and general employment matters.
• Support benefits enrollment, employee changes, leave administration, and related HR processes as assigned.
• Assist managers with basic employee relations matters, performance documentation, attendance issues, and policy interpretation.
• Conduct or support employee relations investigations, documenting findings and recommended next steps.
• Prepare employment-related documentation, reports, and communications with appropriate accuracy and confidentiality.
• Review timecards and partner with employees or supervisors to resolve missing, incorrect, or incomplete entries.
• Compile HR data for audits, compliance reviews, headcount tracking, and recurring business reporting.
• Support compliance with company policies, employment laws, and required recordkeeping practices.
• Coordinate training sessions, employee engagement activities, and HR communications for the assigned facility or group.
• Recommend practical process improvements that strengthen customer service, accuracy, and departmental efficiency.
• Participate in department meetings, goal tracking, and HR projects as needed.
• Provide administrative support to HR leadership and perform other HR duties as assigned.

FACILITY/GROUP SPECIFIC RESPONSIBILITIES

• Carry out all duties in accordance with Quality Assurance procedures, departmental work instructions, and applicable company standards.
• Contribute to continuous improvement efforts that strengthen the quality, consistency, and reliability of key HR activities.

EDUCATION & EXPERIENCE QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• 0-2 years of experience in HR, employee support, administrative support, or a related business function.
• Basic understanding of HR practices, employment law, compliance requirements, and employee data confidentiality.
• Proficiency with Microsoft Office; experience with HRIS, timekeeping, or reporting systems preferred.
• Strong attention to detail, organization, follow-through, and discretion when handling sensitive information.

JOB REQUIREMENTS

• Office-based role with frequent interaction with employees, supervisors, managers, and HR team members.
• Regular use of computer systems, HRIS platforms, timekeeping tools, reporting files, and communication applications.
• Occasional extended hours may be required during peak HR cycles, audits, onboarding periods, or urgent employee matters.
• Demonstrated customer service mindset with the ability to build credibility across levels of the organization.
• Ability to communicate clearly in writing and verbally, including documentation of sensitive employment matters.
• Self-motivated and able to work independently while contributing effectively as part of a team.
• Strong organizational, active listening, reading comprehension, critical thinking, and problem-solving skills.
• Sound judgment, professionalism, and the ability to handle conflict, competing priorities, and confidential information appropriately.
• Proactive approach to improving processes and adapting to changing business needs.
• Travel requirement: up to 25% (may change with business needs).