Human Resources Retail Executive Assistant

Job Description

MAJOR FUNCTION

Supports the General Manager in all administrative capacities and provides specialized HR Assistance to managers, employees in the Region, and the corporate office human resources. Ensure positive employee relations by resolving issues related to selection and employment, ensuring that the company is in compliance with all federal, state and local laws.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:

• Handle all contracts including maintenance, systems, etc.
• Coordinate and plan all events, including those in conjunction with the Home Office.
• Responsible for petty cash
• Assist with inventory reconciliation and adjustments.
• Assist with customer complaints via telephone and correspondence.
• Backup Payroll Clerk as needed.
• Coordination of gift certificates and donations.
• Responsible for special deposits.
• Responsible for typing and creating drafts as needed for manager.
• Process all expense and merchandise invoices for payments.
• Responsible for handling travel expenses.
• Responsible for month end reports, quarterly reports, and yearly reports.
• Provide first tier employee relations issue review and resolution to the Manager.
• Monitor and document issues, take statements, and involve corporate HR team as needed.
• Prepare synopsis and documentation of issues for the District Manager.
• Provide guidelines and PiP templates to Managers. Review and/or draft PiPs for Managers and provide follow up reminders to Managers to ensure PiP adherence.
• Review Corrective Actions for completeness and accuracy prior to any associate meeting.
• Draft Corrective Actions for Managers as needed; attend disciplinary sessions by phone as needed.
• Track Employee Corrective Actions to ensure consistency and fairness.
• Work with Manager to offer ideas and feedback on mentoring associates. Provide direction on documentation and communication to the Manager responsible.
• Assist Managers with talent networking including proactive resume database search, direct email, and talent network.
• Provide first level background check review; Fair Credit Reporting Act compliance; elevate to corporate team as needed.
• May perform employee relations functions and complete investigations as complaints are received. Logs employee relations complaints for region in employee relations database.
• Partners with corporate human resources and local management to work complaints to resolution.

Job Requirements

EDUCATION AND /OR EXPERIENCE

• 4 year college degree and 2 years HR experience preferred
• Computer literacy required with experience in Microsoft Office preferred.
• Must be well organized, self-motivated and have good communication skills.
• Must be able to keep confidentiality when required.
• Ability to keep a variety of tasks in progress and on track during frequent shifts from one task to another.

Disclaimer

This job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other duties upon the request of his superior.

Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.