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Human Resources Specialist - Community Support Center
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About Us
Brookdale is a Great Place to Be:
- Gracious hospitality and neighborliness for our residents and families.
- Home-like feel and all-around comfort for residents and visiting family members.
- Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
- Industry leader in clinical care.
- Nationwide company with over 675 communities, offering many opportunities to grown and learn as a sales professional.
- Extensive corporate support including a robust training program.
Job Description
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
- This is a position that will require you to work onsite at our Brentwood, TN corporate office
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
- Medical, Dental, Vision insurance
- 401(k)
- Associate assistance program
- Employee discounts
- Referral program
- Early access to earned wages for hourly associates (outside of CA)
- Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
- Paid Time Off
- Paid holidays
- Company provided life insurance
- Adoption benefit
- Disability (short and long term)
- Flexible Spending Accounts
- Health Savings Account
- Optional life and dependent life insurance
- Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
- Tuition reimbursement
Base pay in range will be determined by applicant’s skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Responsibilities
- Provides interpretation and guidance to management and associates on HR policies, procedures, practices and related documentation.
- Advises management regarding hiring decisions, equal employment opportunity, employee relations, union avoidance, compensation, benefits and health/safety issues.
- Assists in the implementation of staff orientation in the corporate office.
- Handles inquiries and complaints from the field and corporate office. Investigates, resolves or refers complex employee relation issues to the Field HR team.
- Revises and disseminates human resources management policies and procedures manual and associate handbook.
- Maintains associate relations records and prepares statistical reports concerning staffing and associate relations (e.g. turnover, employee hotline, associate surveys).
- Coaches and mentors staff and establishes standards and goals for employee performance. May be responsible for hiring, terminating, and disciplinary action decisions according to company guidelines and procedures.
- Serves as primary backup to HR directors during vacancy, leave of absence or vacation.
- May conduct exit interviews with corporate staff to determine reasons behind separation. Develops recommendations and strategies to address areas of concern.
- Develops presentation materials and forms as requested.
Qualifications
Bachelor's degree in Human Resources, Business Administration, or related field and a minimum of three to five years related experience; or equivalent combination of education and experience.
Preferred certified Professional in Human Resources (PHR/SPHR) or desire/willingness to acquire.
Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.
Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Demonstrated knowledge of employment law (federal and state) and general human resources practices.
- Standing
- Walking
- Sitting
- Use hands and fingers to handle or feel
- Reach with hands and arms
- Talk or hear
- Taste or smell
- Ability to lift: up to 25 pounds
- Vision
- Requires interaction with co-workers, residents or vendors
- Requires Travel: Occasionally
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