Human Resources Supervisor - IHG Cairo CityStars Hotels

• Support the implementation of HR programmes that promote a positive, inclusive, and productive work environment for all employees.

• Coordinate and administer the annual team member satisfaction survey and support the development of action plans with department leaders.

• Guide and support line managers on HR policies, procedures, and best practices to enhance team performance and employee engagement.

• Lead and conduct new team member orientation programmes to ensure a smooth onboarding experience.

• Oversee the maintenance of accurate and up-to-date personnel files and employee records in compliance with company standards and local regulations.

• Support the recruitment process by ensuring hiring practices align with hotel standards, company policies, and employment laws.

• Build and maintain professional relationships with external partners, including recruitment agencies, training providers, and relevant authorities.

• Promote the hotel’s reputation and brand within the local community while encouraging employee participation in community initiatives and CSR activities.

• Ensure compliance with employment legislation, company policies, and internal HR procedures.

• Conduct periodic HR compliance checks and support the annual HR standards self-audit.

• Handle employee relations matters by investigating workplace issues, identifying potential risks, and supporting fair and timely resolutions while escalating critical cases when required.

• Analyze HR metrics including exit interviews, turnover trends, and absenteeism reports to identify improvement opportunities and training needs.

• Support the HR Manager with HR projects, initiatives, and other operational duties as required.

  What We need from you:

• Bachelor’s degree in human resources, Business Administration, or a related field is preferred.

• 3–5 years of progressive experience in Human Resources, with at least 1–2 years in a supervisory or senior HR role.

• Solid knowledge of HR practices, employee relations, recruitment, and employment laws.

• Strong interpersonal and communication skills with the ability to build effective relationships across all levels of the organization.

• Experience in employee engagement initiatives, and HR operations is highly desirable.

• Proficiency in English is required; additional languages are an advantage.

• Strong organizational and problem-solving skills with the ability to manage multiple priorities.

• Ability to create engaging HR content, including short videos and internal communication materials.

• Experience using design tools such as Canva to develop presentations, posters, and employee engagement materials is a plus.

  What you can expect from us:
  We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
  Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
  IHG gives every member of the teamthe room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
  So, join us and you’ll become part of our ever-growing global family.
  
  

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

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