Major Duties
Reviews and edits training videos and course content for virtual presentation via team collaboration software. Proofreads course materials for typographical errors, content continuity, and time limits.
Manages set-up (uploads courses), operation, and take-down of audio/video technology before, during, and after presentations to support instructor/presenter. Monitors channel questions and answers (Q&A) during presentations.
Maintains training calendar and communications for field distribution. Schedules courses/events and coordinates with outside vendors as needed. Manages mailbox(es) and responds to routine questions regarding courses, schedules, and other details. Makes arrangements for on-site training such as lodging, classrooms, technology, transportation, etc.
Processes enrollments and tracks attendance to code and assign credit for trainees to successfully graduate from programs. Maintains and updates all records for training, field, regionally, and globally.
Performs administrative tasks to support the implementation and maintenance of course curriculums in online systems. Uses information system/data base to produce reports on training statistics, course inventories, and assessments of instructors and/or courses.
Performs other duties as assigned.