Human Resources Training Specialist

Required:

• Two years of college-level work from an accredited college or university.
• One to two years of experience in training & development, recruitment & onboarding, teaching, or instruction.
• Recent experience using Microsoft Office and Google Workspace products at an intermediate level.
• Other combinations of experience, education, and training may be considered.

Preferred:

• Experience working in a library or formal learning environment.
• Experience using Microsoft Office and Google Workspace products at an advanced level.
• Experience with technical writing.
• Experience with learning management system administration.
• Experience with basic HTML and/or CSS.
• Experience with Camtasia or similar video editing software.

Must be able to:

• concentrate for long periods of time
• speak clearly and distinctly
• comprehend verbal communication
• see and interpret all job-related materials
• operate Library equipment as assigned
• lift up to 25 pounds and push carts weighing up to 100 pounds
• sit for long periods of time
• stand for long periods of time
• walk, bend, and stoop
• reach, grasp, and use hands to touch, handle, or feel
• type on an ongoing basis for long periods of time, using both hands
• tolerate low levels of dust and mold associated with working around paper files, books, and other library materials

• Use of personal vehicle with mileage reimbursement
• Valid S.C. driver’s license
• Occasional weekend and evening work schedule

These tasks are illustrative only; to carry out the day-to-day functions of the job, other duties may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or logical assignment to the position. Essential job functions designated with (E).

• In collaboration with the HR Training Coordinator and other staff as appropriate:
  • Develops, organizes, plans, and presents portions of New Hire Orientation, onboarding, and skills training. (E)
  • Creates, maintains, and/or curates procedure manuals, guides, and training materials. (E)
  • Promotes available training opportunities to employees. (E)
  • Maintains the learning management system as well as the HR training portion of the Library System’s intranet. (E)
  • Assists in the coordination and facilitation of the Library System’s annual training day for staff and other special projects/programs. (E)
• Presents training and/or instruction in several formats including in person, in writing, online, and in video. (E)
• Maintains knowledge of latest trends in training and development. (E)
• Supports and mentors new employees during their onboarding. (E)
• Enters and maintains employee profile information and tracks staff training statistics. (E)
• Maintains Training Lab equipment and communicates with the appropriate person/unit regarding maintenance/repair issues. (E)
• Schedules use of Training Lab for both internal and external customers and provides setup and technical assistance as needed. (E)
• Provides periodic coverage for public service desks during staff training. (E)
• Serves on interview panels as requested. (E)
• Attends library meetings, training programs and workshops as requested by supervisor. (E)
• Follows safe work methods to prevent injury. (E)
• Works a schedule that meets the needs of the unit. (E)
• Maintains regular and reliable attendance and remains compliant with the Library System’s Attendance Guidelines. (E)

(Testing of computer skills may be part of the interview process for this position.)

Knowledge:

• Knowledge of effective presentation and classroom instruction skills.
• Familiarity with adult learning theory and methods of conducting formal and informal training.
• Intermediate user of Microsoft Office and Google Workspace products, and various Internet browsers and email.

Abilities/Skills:

• Ability to follow established policies, procedures, and instructions received from supervisor.
• Ability to learn Library System policies, procedures, technologies, and services quickly and independently.
• Ability to collaborate with subject matter experts and stakeholders for training creation.
• Excellent verbal and written communication skills.
• Ability to present information to large (250+) and small groups in an effective manner.
• Ability to create, research, identify, and curate reliable and relevant content for learners.
• Ability to develop and maintain positive working relationships at all levels inside the Library System.
• Ability to work in a team environment.
• Ability to maintain confidentiality and to use good judgment and discretion in carrying out duties and responsibilities.
• Ability to maintain workflow of multiple tasks simultaneously and to meet required deadlines.

Characteristics:

• Ethical, approachable, trustworthy, and apolitical.
• Exhibits self-motivation and exceptional time management capabilities.
• Values technology as a tool, staying on top of technology trends.
• Receptive to feedback, willing to learn, and embraces continuous improvement.
• Arrives on time, works hours as scheduled, and maintains a good attendance record.
• Arrives on time, works hours as scheduled, and maintains a good attendance record.