Human Services Assistant

Job Posting closes: Open Until Filled
Required documents (as listed in Qualifications and Required Documents sections) must be uploaded by close date. Incomplete applications may not be considered.

Kansas Department for Children and Families | www.dcf.ks.gov
Economic and Employment Services

Kansas City Region / Kansas City

Veterans' Preference Eligible: Yes

Compensation: $15.75 hourly- $32,760.00 annually. Salary may be dependent upon the candidate’s qualifications and experience.

• Health Insurance including medical, dental, vision (plus optional partner/dependent coverage at reduced cost)
• Creation of and contribution to your personal KPERS defined Retirement benefit
• 9-10 paid, annual holidays
• 12 paid, annual vacation days
• 12 paid, annual sick days
• 1 paid Discretionary Day
• Your personal life insurance policy equal to 150% of your starting salary
• This benefits package represents additional annual compensation.

Visit the Employee Benefits page for more information.

The Kansas Department for Children and Families is hiring innovators and leaders. If you believe people have the capacity to progress, succeed, grow, and do well in life, you can discover your purpose here! Find more than just a job with DCF. You can be part of the growth and opportunity for our team to help serve the individuals and families in your community. Thrive With Us and find your career and purpose!

Provides support for multiple programs in the Kansas City DCF Service Center by assisting professional staff in the coordination of services to facilitate an efficient workflow for the Business Process Redesign (BPR) process. Registers applications, by accessing the agency automated systems, analyzing application and system information to resolve problems and avoid duplication.

Provides a high level of service to customers to assist in achievement of the agency mission and goals and be familiar with agency programs and guidelines; be able to communicate effectively and positively with customers and ensure the needs of the customer are met by directing them appropriately to services.

Performs receptionist duties for the office as part of a team rotation, enters appropriate information onto the lobby tracker and informs customers of the next step. Answer and transfers telephone calls using multiline telephone system.

View the full position description:

Minimum Qualifications: *If a driver’s license is required, a copy must be sent to your recruiter following the interview. * Valid Driver’s License (must maintain valid driver’s license throughout employment).

High School Diploma or Equivalent.

Preferred Qualifications: Experience or education in computer/data entry- Experience working with the public- DCF Experience. Bilingual.

Post-Offer, Pre-employment Requirements:

Security Clearance: A background check (KBI - criminal background, welfare fraud, driver's license and Child/Adult Abuse and Neglect Central Registry) is required for all positions with the Department for Children and Families (DCF) as a condition of employment, which may include fingerprinting and FBI check. Security clearance must be obtained prior to employment with DCF. Must maintain security clearance throughout employment.

Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a State job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law.

If you have a missing tax return(s) or you owe taxes to the State of Kansas, please know that the Kansas Department of Revenue will work with you. The Kansas Department of Revenue can set you up on a payment plan to receive a Tax Clearance so you can get a job working for the State of Kansas. The Kansas Department of Revenue can be contacted at 785-296-3199.
Kansas Department of Revenue - Tax Clearance Frequently Asked Questions

First Sign in or register as a New User.

Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.

Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications.

Start your draft job application, upload other required documents, and Submit when it is complete.

Manage your draft and submitted applications on the Careers> My Job Applications page.

Check your email and My Job Notifications for written communications from the Recruiter.

Email – sent to the Preferred email on the My Contact Information page

Notifications – view the Careers> My Job Notifications page

Helpful Resources at jobs.ks.gov: “How to Apply for a Job – Instructions” and “How to Search for a Job – Instructions"

• State of Kansas online application
• Resume
• Cover letter
• Legible copy of valid driver’s license (if driver’s license is required)
• Transcripts** (if educational requirements are listed for this position)
  **If degree is a requirement listed, transcript must show proof of graduation or degree obtained.
• DD214 (if you are claiming Veteran’s Preference)
• Required documents must be uploaded by close date. Incomplete applications may not be considered.

Helpful Resources at jobs.ks.gov: “How, What, & Where do I Upload Documents”.

Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determined by the hiring manager.

Learn more about claiming Veteran’s Preference

Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.

Learn more about claiming Disability Hiring Preference

PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to (785) 296-7712, scanned and emailed to Gustavo.Victoriano@ks.gov, or can be mailed/delivered in person to:
ATTN: Disability Hiring Preference Coordinator
Office of Personnel Services
Landon State Office Building
900 SW Jackson, Rm 401
Topeka, KS 66612

The State of Kansas is an Equal Opportunity Employer. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.

E-Verify: DCF participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Full Position Description: