HVAC Installation Department Manager

Take the Next Step in Your HVAC Career

Are you an experienced and dependable HVAC professional ready to step into a leadership role? Are you tired of working for companies that cut corners, overwork their team, or prioritize profit over people?

At Coast to Coast Heating & Air, we do things differently.

We are a high-performance, people-first HVAC company built on integrity, craftsmanship, and excellence. We take pride in tackling complex jobs that other companies avoid—and delivering a finished product our customers can truly rely on.

We are looking for an Installation Department Manager who is passionate about HVAC, committed to developing people, and driven to build a world-class department.

Why Join Our Team?

If you’re looking for:

• Above-average industry compensation
• Performance-based bonuses tied to department growth & efficiency
• Above-average PTO
• A family-owned company (no corporate bureaucracy)
• Retirement benefits (401k)
• Leadership that truly cares about you, your family, and your success
• A culture built on high standards, accountability, and excellence
• A company that is 100% ethical—no gimmicks, no dishonesty

You’ve found the right place.

About the Role

As the Installation Department Manager, you will be responsible for leading, developing, and optimizing the installation team to deliver exceptional workmanship, efficiency, and customer experience.

This is a hands-on leadership role requiring both technical expertise and strong people development skills.

You will play a critical role in:

• Scaling the department
• Improving operational efficiency
• Maintaining and improving elite installation standards
• Developing top-tier technicians
• Designing HVAC and Duct Systems to Improve Homeowner Quality of Life and Comfort

Key Responsibilities:

Leadership & Team Development

• Lead and manage the HVAC Installation Department
• Recruit, hire, and retain high-performing technicians
• Train and develop installers into A-Players
• Conduct performance reviews and ongoing coaching
• Run structured team and performance meetings

Operations & Performance

• Set and drive departmental goals and KPIs
• Improve installation processes, efficiency, and quality control
• Monitor and grow department profitability
• Oversee scheduling coordination with dispatch/service
• Ensure all jobs meet company quality standards

Technical Oversight

• Support technicians with complex installs and troubleshooting
• Perform site visits to ensure installation quality
• Oversee installations including:
• Air Conditioners
• Heat Pumps
• Air Handlers
• Gas Furnaces
• Package Units
• Light Commercial Systems
• Perform Site Visits to Ensure Quality Standards are being Met

Customer Experience

• Ensure every job delivers a 5-star customer experience
• Handle escalated customer concerns professionally
• Conduct follow-ups and quality assurance checks

Inventory & Fleet Management

• Manage installation materials, equipment, and inventory
• Oversee truck stock and organization
• Ensure fleet vehicles are properly maintained

Financial & Administrative

• Manage budgets, job costing, and department reporting
• Track and hit KPIs such as:
• Revenue per crew
• Gross profit
• Efficiency metrics

Safety & Compliance

• Enforce safety protocols and OSHA compliance
• Maintain high standards for jobsite safety and workmanship

Qualifications

• Proven experience as an HVAC Installation Manager, Service Manager, or similar leadership role
• Strong knowledge of: Residential & light commercial HVAC systems
• Strong knowledge of: Installation best practices
• Strong knowledge of: Diagnostics and troubleshooting
• Demonstrated ability to lead, train, and develop teams
• Strong organizational and communication skills
• Proficiency with CRM/dispatch software (ServiceTitan preferred)
• Valid driver’s license with clean driving record
• Ability to pass background check and drug screening
• Willingness to work flexible hours and support after-hours needs when necessary
• Certifications such as NATE are a plus

Compensation & Benefits

• Competitive salary (based on experience)
• Performance-based bonus structure
• Company uniforms
• Paid vacation & holidays
• Health, dental, and vision insurance
• Additional voluntary benefits
• 401(k) with eligibility after 1 year
• Ongoing training and development opportunities

Our Standard

We don’t cut corners.
We don’t pressure customers.
We don’t tolerate mediocrity.

We do things the right way—every time.

If you’re the type of leader who:

• Holds high standards
• Develops people
• Takes ownership
• And wants to build something great

We want to talk to you.

Job Type: Full-time

Pay: $90,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Experience:

• Crew management: 1 year (Required)
• Field service: 3 years (Preferred)
• Technical support: 1 year (Preferred)
• Training & development: 1 year (Preferred)

License/Certification:

• EPA Universal Certification (Required)
• NATE Certification (Preferred)

Work Location: Hybrid remote in Ocala, FL 34471