HVAC Maintenance Manager

Male candidates having min 11 + years of experience in HVAC service operations, with team leadership responsibilities. Technical expertise in servicing & troubleshooting VRF, ducted, AHU, & split-type systems.

Job Responsibilities:

• - Lead, mentor, and manage a large HVAC field service team spread across Mumbai and other Metro Cities
• - Drive service excellence by ensuring timely resolution of complaints, preventive maintenance adherence, and high customer satisfaction.
• - Conduct technical training sessions for service staff on VRF, ducted, AHU, and split systems toenhance skill levels.
• - Engage with key clients, handle escalations, and maintain strong long-term customer relationships.
• - Collaborate with the procurement and stores teams to ensure the availability of spares and critical materials.
• - Ensure accurate billing and timely recovery of payments related to service and retrofit activities.
• - Track and report KPIs for service delivery, revenue, customer feedback, and team performance.
• - Work across departments to improve operational efficiency, reduce downtime, and streamline processes.
• - Implement and enforce safety and quality compliance across all service jobs.
• Working knowledge of CRM and service management tools.

Job Types: Full-time, Permanent

Pay: ₹60,000.00 - ₹80,000.00 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Application Question(s):

• Have you read JD and other criteria?
• How many years in to HVAC Service & Maintainence of Residential & Commericial VRF systems?

Experience:

• HVAC Maintainence: 10 years (Preferred)
• CRM software: 8 years (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Location: In person