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HVAC MAINTENANCE MANAGER

WHO WE ARE

Busby’s is a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company.

WHY CHOOSE BUSBY’S

Total Comp - $65K - $75K+ w/spiffs, incentives & bonuses, based on experience
Includes company vehicle, phone, tablet and fuel card
Monday-Friday schedule. No on-call rotation
Medical insurance (company pays 60% for individuals, families, and spouse/domestic partnerships)
Optional vision, dental and supplemental insurance
Employee relief fund
Life Insurance
Retirement 401K
Immediate accrual of PTO (Accrues from Day One, 48 hours per year for 0–5 years of service, 96 hours per year after 5 years)
8 paid holidays per year
Sick Pay: 40 hours annually—get paid to take care of yourself or a loved one
Bereavement Leave: Worry-free time off when you need it most
Opportunities for advancement
Dave Ramsey’s SmartDollar financial wellness program
Continuing education
Incentive contests
Active in community
Dream team (office) dedicated to your success
Complimentary Sam’s Club membership
Free Comfort Club maintenance membership
Employee events, appreciation days, and more

POSITION SUMMARY

Elevate the Maintenance team’s customer service, technical quality and customer service. Train and reinforce our company’s processes and procedures while improving profitability and customer satisfaction through strong leadership, operational oversight, and a commitment to safety and performance. The ideal candidate combines hands-on HVAC expertise with the ability to coach technicians and improve key metrics.

KEY RESPONSIBILITIES

Lead, train, and motivate maintenance technicians (through ride-alongs & performance reviews) for skill development, quality control and customer experience improvements
Oversee scheduling, service agreements, and daily operations to drive growth and retention
Ensure technical excellence, safety compliance, and adherence to company standards
Plan and facilitate weekly training meetings
Review performance data, trends and quality reports to identify coaching opportunities
Address escalated maintenance-related customer concerns as needed

QUALIFICATIONS