HVAC Sales Manager

Job SumHVAC Service & Sales Manager

We are seeking an energetic, results-driven HVAC Service & Sales Manager to lead and grow our service and sales operations. In this pivotal role, you will drive revenue, develop high-performing technicians, and oversee daily operations while ensuring exceptional customer service. You’ll play a key role in expanding our market presence, strengthening client relationships, and implementing systems that deliver measurable results.

If you thrive in a fast-paced environment, understand how to turn service calls into revenue opportunities, and know how to lead a team with accountability and purpose, this is your opportunity to make a significant impact.

Key Responsibilities

• Develop and execute strategic sales and service plans to achieve company growth targets
• Lead, coach, train, and hold accountable a team of HVAC technicians and sales staff
• Track, monitor, and improve KPIs for technicians, including conversion rates, average ticket, maintenance agreements, and overall performance
• Drive revenue growth by identifying upsell and cross-sell opportunities within service operations
• Ensure technicians are consistently presenting solutions and delivering strong customer experiences
• Handle customer concerns and resolve issues proactively before they escalate into negative reviews
• Provide real-time support to technicians in the field, helping troubleshoot technical challenges and close opportunities
• Train and develop technicians in both technical skills and sales processes to improve performance and consistency
• Build and maintain strong relationships with residential and commercial clients, contractors, and key accounts
• Identify new market opportunities through analysis of industry trends and customer needs
• Utilize CRM and field service platforms such as ServiceTitan, FieldPulse, and Podium to track sales activity, manage pipelines, and measure performance
• Collaborate with marketing to execute campaigns that generate leads and support sales growth
• Negotiate pricing, contracts, and service agreements to secure profitable business
• Provide technical expertise and guidance on HVAC systems and solutions
• Deliver regular performance reports to ownership, including sales metrics, technician KPIs, and growth initiatives

Requirements

• Proven experience in HVAC service management, sales management, or a similar leadership role
• Strong background in driving sales through service teams
• Demonstrated ability to track and improve technician KPIs and performance metrics
• Experience in residential and/or commercial HVAC sales and business development
• Hands-on experience with ServiceTitan, FieldPulse, Podium, or similar platforms
• Strong technical HVAC knowledge with the ability to support field technicians
• Experience training and developing technicians in both technical and sales skills
• Excellent leadership skills with the ability to motivate, train, and develop a team
• Strong communication and conflict-resolution skills
• Analytical mindset with the ability to interpret data and make performance-driven decisions
• Accountability-driven with experience reporting directly to ownership or executive leadership

Compensation

• Competitive base salary based on experience
• Additional performance-based earning opportunities

Why Join Us?

• Opportunity to lead and scale a growing HVAC operation
• High-impact role with direct visibility to ownership
• Performance-driven culture with strong earning potential
• Ongoing training and leadership development
• A team environment focused on accountability, growth, and success

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Pay: $110,000.00 - $130,000.00 per year

Work Location: In person